NORTH AMERICA NEWS AND UPDATES

FOR INTERNAL DISTRIBUTION ONLY

Jan. 20, 2023

Award-Winning Firearms Detection Canine Solution

Deployed for Healthcare Client

MSA Security^®, an Allied Universal^® Company, recently landed its second contract with Dignity Health to provide Firearms Detection Canine (FDC) services at Memorial Hospital in Bakersfield, California.

This solution is deployed full-time to reduce the threat of potential violence and thefts in the facility and around the perimeter. MSA Security received a 2022 “ASTORS” Homeland Security Gold Award for its Firearms Detection Canine (FDC) solution, which has identified approximately 12,000 firearms in retail and mall environments since inception.

In July 2022, MSA Security won its first contract with Dignity Health to provide Explosive Detection Canine (EDC) services at St. John's Hospital in Oxnard, California.

"The purpose is to keep crime off property, and the canine team presents an effective visual deterrent," said MSA Security CEO Glen Kucera. "The solution is working great at St. Johns and is proving effective in improving overall patient and staff satisfaction."

These two wins position MSA Security favorably within Dignity Health and the healthcare security market. The team is also seeking growth opportunities in the education and sports markets.

For more information about this contract and MSA Security's capabilities, contact:

• Sandy Bauer, Director of Sales — West at: sbauer@msasecurity.net
• Bill Donohue, Director of Sales — East at: wdonohue@msasecurity.net
• Download: MSA Security Firearms Detection Canine FAQs

OUTSTANDING SERVICE DELIVERY

Acrisure Arena chose Allied Universal^® Event Services as its partner to secure its newly opened location in Palm Desert, California. New Year’s Eve marked the venue’s fourth sold-out concert, featuring Maroon 5 and 11,000 guests, and the team provided a first-class experience for both concertgoers and the client. Watch the slideshow

LEADERSHIP APPOINTMENT

Lasse Glassen Joins Allied Universal as Chief Communications and Investor Relations Officer

Lasse Glassen has joined Allied Universal^® as our Chief Communications and Investor Relations Officer. In this new role, Lasse is responsible for developing and accelerating communications to our customers globally, as well as to our approximately 800,000 employees world-wide. Additionally, as our Investor Relations Officer, Lasse has a major focus on external shareholder and lender communications, ensuring our company is appropriately and strategically positioned with analysts, investors and all stakeholders.

Lasse has more than 30 years of senior-level investor relations, corporate communications, media relations and corporate finance experience. Before joining Allied Universal, Lasse was Managing Director at Addo Investor Relations, a strategic communications firm where he advised a broad array of clients on investor relations, M&A transaction communications, corporate communications, media relations and initial public offerings. Read the announcement

ARTIFICIAL INTELLIGENCE (AI) SOLUTION TRAINING

HELIAUS^® Virtual Roadshow Kicks Off Feb. 1

Complete all four sessions for a chance to win a $100 Amazon gift card

We are excited to announce our first HELIAUS^® virtual roadshow of 2023! This four-part series is a great opportunity to gain a complete understanding of HELIAUS capabilities, how to simply and efficiently implement HELIAUS, and how to use HELIAUS on a day-to-day basis to deliver better outcomes to your clients. 

Commencing Feb. 1, the roadshow consists of a weekly session on Wednesdays and Thursdays. See the schedule below and follow the link to register for a time that fits your schedule. Those who complete all four sessions will be entered into a drawing to win a $100 Amazon gift card!

Week 1 — Feb. 1 and Feb. 2: INTRO TO HELIAUS, CAPABILITIES AND ACCESSORIES

Week 2 — Feb. 8 and Feb. 9: HOW TO ORDER AND IMPLEMENT HELIAUS

Week 3 — Feb. 15 and Feb. 27: HOW TO USE HELIAUS DAY TO DAY

Week 4 — Feb. 22 and Feb. 23: HOW TO MANAGE YOUR HELIAUS SITE

Register today using the training calendar

DIVERSITY, EQUITY & INCLUSION

2023 Culture Calendar Celebrates Diversity

Allied Universal has created a global calendar that celebrates the diversity of the geographies and cultures that we serve.

The 2023 Culture Calendar will be distributed to our businesses, and it can also be accessed from the link below.

Download: Culture Calendar 2023

PHENOMENAL EMPLOYEES

Mark Perry Named Employee of the Year

at Florida School

Left to right: Karl DeJesus, Project manager; Mark Perry; Chad Burchfield, Client Manager; and Sean Bundy, Account Supervisor

In recognition of his outstanding performance and dedication to creating a secure environment at Oak Hill Academy in Jacksonville, Florida, Security Professional Mark Perry was recently named the school's Employee of the Year. The school marked his recognition by displaying his name on sign in front of the school. Allied Universal also recognized Mark with a Phenomenal Employee Award.

Mark lives our core values — Reliable, Caring and Safety — every day as a "Guardian" at the school, which serves kindergarten through high school students with autism spectrum disorders or related disabilities. He has never missed a day and is always showing he has a huge heart for the students he protects. Submit a Phenomenal Employee Story

JANUARY 2023 SAFETY & RISK JOURNEY

The Dirty Dozen: Lack of Communication

Week 3: Communication Disruption

Communication Disruption occurs if the intended audience fails to achieve understanding of a message. Studies show incident rates are highest at the start of a shift making Daily pass downs / Shift pass downs critically important to ensure situational awareness.

Action Items

* Review and discuss Week 3: Communication Disruption



• Dirty Dozen 2022 – Lack of Communication
• Dirty Dozen EDGE Video

Download the Weekly Safety Focus: (PPT) (PDF)

EMPLOYEE PERKS

New Employee Assistance Program (EAP)

Helps You Plan and Respond to Life's Challenges

All Allied Universal employees and their household members have 24-hour access to confidential counseling, expert guidance and valuable resources to help you handle any of life’s challenges, big or small. Provided through ComPsych Guidance Resources, you can access confidential support on the following services:

GLOBAL EMPLOYEE NEWSLETTER

Have You Read the Latest Issue

of the Universal Guardian?

Published quarterly, the newsletter is for Allied Universal and G4S employees around the world.

INSIDE THIS ISSUE:

• Global CEO Message: The Importance of Living Our Values
• Ethics Hotlines Reinforce Employee-First Culture
• North America Fentanyl Safety Materials
• Our Global Diversity, Equity and Inclusion Strategy
• Updates from Around the World
• Promotions from Within
• Heroes

Read the Universal Guardian

Do you have a suggestion, story or other idea you would like to see included in the Weekly Insider? If so, write to: John.Burke@aus.com.

FOR INTERNAL DISTRIBUTION ONLY