This email is intended for internal purposes and should not be shared without permission. Thank you! | | Excellence | Collaboration | Integrity | Equity and Inclusion | Impact | Learning | | |
This week on Thursday, Erica Bostwick, Vice President, Human Resources was recognized as an honoree of the Baltimore Business Journal’s 2025 Women Who Mean Business Awards. Erica’s leadership embodies the very best of The Coordinating Center’s values. Her strategic vision, deep commitment to equity, and genuine care for our coworkers and the individuals we serve have transformed our workplace and strengthened our mission. We are proud to see her recognized among Baltimore’s most inspiring women leaders. Thank you to Renee Dain, Ruja Luitel, Heidi Falter, and Board Member Bryan Williams for joining Erica and her two daughters Ariel and Brooklyn. Click HERE for Press Release. | This week has been especially busy for the Accounting and Finance Department. A special thank you to Eloise Bensberg and Ilya Gorelik for hosting Budget Office Hours and responding to numerous emails and calls from program and operations leadership in support of developing our fiscal year 2026 budget. I'd also like to thank our leadership team for their vision and work on developing the budget which will be reviewed by the Board next month. | |
P3 is just around the corner, this is a great time to reflect on all you have accomplished over the past year. Don't forget to journal in Paylocity. Record your own accomplishments and honor coworkers who have done something extraordinary. As a reminder, on September 1st all Supervisors will officially launch each supervisee’s performance evaluation. For more important dates to remember check out our important dates listed to the right of this message.
Have a great weekend!
TTH
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IN THIS ISSUE:
- BBJ Award - Congrats Erica!
- Budgeting Process
- P3
- Important Dates
- Kudos - Mark!
MUST KNOW
- The Family Resource Fund
- Compassionate Leadership Award
- Human Resources
- QIOM
- Staff Development
BE IN THE KNOW
- Diversity Dialogues
- Fundraisers
- Community Enrichment
- Coworker Enrichment Library
- Marketing Updates
- Holidays and Observations
NICE TO KNOW
- Coworker Corner
- Share With Us
| As a reminder we have a new Resource Directory - Click HERE for the HUB or HERE for Teams. | |
Important dates to remember (scroll down to read more about these dates):
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Now through - Sept. 30th: Only Critical Needs (including critical housing needs) may be submitted for the Family Resource Fund
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August 19: Community Enrichment Series
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August 22: CPR Class
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August 31: Deadline for the Compassionate Leadership Award
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August 31: Safe Driving AND Sexual Harassment and Bullying Policy Review 2025 due, both were released on August 1st
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Sept. 1: All Supervisors will officially launch each supervisee’s performance evaluation
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Sept. 1: P3, Pay for Performance Training 2025 due, it was released on July 25th.
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Sept. 3: Final Diversity Dialogue for FY2025
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Sept. 16: Community Enrichment Series
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Sept. 19: CPR Classes
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Way to go Mark Acosta!
"I sing the praises of Mark Acosta, who has been helping my son navigate the SSI system with his redetermination process for his MA coverage, which affects his REM status. There was a glitch in the system, and my son was potentially going to be cut off from services if things were not figured out which all became a complicated endeavor and miscommunication between the SSA and Social Services. Mark worked with my husband and took the time to get involved and try to solve the problems related to my son being mis-coded. I don't completely understand the whole process, but I do know that Mark's positive attitude, willingness to help, and making himself available to us in such a kind and helpful manner eased our growing frustrations and helped solve the problem that involved many phone calls and conversations with uninformed people in the SSA. He was also very helpful when we were trying to change nursing agencies and had a difficult time with our private insurance coverage before MA kicked in. Mark is truly a gifted individual in your organization, which is rare these days. I wanted to take the time out to tell his supervisor how wonderful we think he is."
Submitted with permission from clients mother.
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The Family Resource Fund has reached its budgeted capacity for this fiscal year. Effective immediately, we are not accepting any new Quality of Life requests through September 30, 2025.
We understand the importance of these requests to the individuals and families we serve, and we appreciate your continued efforts to support them.
During this period, we will continue to accept Critical Need requests only, including urgent housing-related needs. To qualify, the request must reflect an essential need—something critical to their well-being and safety. Please use discretion and ensure that any submission is truly critical before proceeding.
Thank you for your understanding and your continued commitment to our clients and the Family Resource Fund.
If you have any questions about what qualifies as a critical need, feel free to reach out to the FRF Committee.
| | Compassionate Leadership Award | | |
Are you a Compassionate Leader?
Is your coworker a Compassionate Leader?
The Compassionate Leadership Award application process is now open and due August 31st. This Award was established by The Coordinating Center’s Board of Directors to honor Karen-Ann Lichtenstein, former CEO of The Coordinating Center, who retired in 2019 after 35 years with the organization. The winner of this Award will receive up to $3,000 in professional development funds to participate in a pre-approved professional development opportunity.
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To nominate yourself or another coworker, apply by August 31st. Click the purple button below to submit a nomination.
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Upcoming Deadline:
September 1st – All Supervisors will officially launch each supervisee’s performance evaluation in The Center’s Human Resources Information System. In addition, all Supervisors will send an email to each of their supervisees requesting them to schedule a 1:1 meeting with the Supervisor. See Appendix A of this policy for a sample email.
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Complaint Log Reminder
Please remember to document any complaints you receive regarding The Center's services or those provided by The Center's staff on The Hub or use this link HERE. The information you share in this brief format can help us track patterns, troubleshoot concerns, and drive meaningful improvements. Your input supports better outcomes for both our clients and coworkers.
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Client Satisfaction
QIOM has started calling clients in DDA, MW, CFP, AW, and HIP
It is imperative that clients are well-informed about this process to facilitate a higher response rate and seamless data collection. Kindly remind your clients about the survey; they will receive calls from Jaryn Griggs, Surveyor at (240) 854-6489 (between 8:00 a.m. - 5:00 p.m.).
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All coworker are required to review our policy updates. Use the link below to access updated policies for 2025.
If you have any questions regarding an updated policy, please reach out to your supervisor or the department head of that policy.
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Upcoming Training:
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Safe Driving 2025 was released on August 1st, due August 31st
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Sexual Harassment and Bullying Policy Review 2025 was released on August 1st, due August 31st
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P3: Pay for Performance Training 2025 was released on July 25th, due September 1st
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Onsite CPR Class:
Aug 22nd
- 10:00 a.m. -11:00 a.m.
- 11:00 a.m. -12:00 p.m.
- 12:00 p.m. -1:00 p.m.
Sept 19th
- 10:00 a.m. -11:00 a.m.
- 11:00 a.m. -12:00 p.m.
- 12:00 p.m. -1:00 p.m.
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PIP/PAP & Coaching and Counseling sessions
Courses will be held on the second Thursday of every month.
Coworkers are able to self-register for these courses.
PIP/PAP: HERE
Coaching & Counseling: HERE
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Free Community Health Worker Certifications
The Institute for Public Health Innovation provides free Community Health Worker certifications until September 2025 for anyone who qualifies in the District of Columbia, Maryland, and Virginia. You can find the application HERE. They also provide free ongoing professional development courses after obtaining the certification.
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2025 Diversity Dialogue Schedule
All Coworkers must register for and attend one (1) Diversity Dialogue class between now and September to meet their annual diversity training requirement. Please plan to attend the full session as anything under 45 minutes will not satisfy the diversity training requirement. You are always welcome to attend as many as you can!
| | Facilitating Diversity Dialogues offer fantastic speaking and leadership opportunities! Please reach out to Dianne Edwards-Barnes to learn more! | | |
Coordinating Kindness Rock Project
Coworkers and friends of The Center are encouraged to keep painting, hiding, and spreading kindness in support of the Family Resource Fund. To learn more visit www.coordinatingcenter.org/Kindness
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Angela Manos shared the rocks she created at the All Coworker BBQ and where she shared them! One is placed at the local middle school.
You ROCK Angela! Thank you for sharing - Marketing Team
| | | | When ordering Apparel from ApparelNow, please be sure to check the sizing charts for EACH item, as sizing varies. | |
Amazing Free Resources and Assistance from the Office of the Maryland Comptroller
Presented by:
Mary Handley, Public Engagement Officer
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August 19th
Noon – 1:00 p.m.
This webinar will cover:
- Tax credits (some specifically for individuals with disabilities, the elderly, and others
- Tips to avoid tax scammers
- Discovering unclaimed property (money)
- FREE (no matter your income) tax assistance service
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Empowering Families and Professionals: Self-Care Strategies to Prevent Burnout
Presented by:
Marlo Lemon, Co-Deputy Director of Training & Strategic Partnerships at The Parents' Place of Maryland
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September 16th
Noon – 1:00 p.m.
This webinar will cover:
- Strategies for preventing caregiver burnout and maintaining mental health.
- Discussion on the importance of self-care and setting boundaries
- Resources for support and self-care practices.
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Did you know you can view all of our past webinars on our website or in our YouTube Playlist?
If your client wants to recieve updates about Community Enrichment they can sign-up HERE.
| | Coworker Enrichment Library | | | | |
Have you visited the Coworker Enrichment Library?
Our Coworker Enrichment Library, featuring a curated selection of movies, books, documentaries, and more, has been thoughtfully chosen by our coworkers to inspire, enrich, and educate.
Have a suggestion?
Please send it to Dianne Edwards-Barnes.
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📢 The Marketing and Communications team is seeking powerful client stories and impactful quotes to feature across our new website, social media platforms, and other outreach materials. These real-life experiences help bring our mission to life and show the true impact of our work. If you have a client story or a memorable quote, we’d love to hear from you!
Please email HERE or fill out this FORM. Thank you!
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Join the Marketing Team for drop-in Branding Hours for support with branding.
Tuesdays at 2:00 p.m. - 2:30 p.m.
Thursdays at 11:00 a.m. - 11:30 a.m.
Meeting Link for Tuesdays:
Join the meeting now
Meeting Link for Thursdays:
Join the meeting now
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| Holidays and Observations | | | | To learn more about the August holidays and observations just, click here. Did we miss something you'd like us to highlight? If so, please email Marketing. | | |
We want you to share with us!
We are seeking coworker input and submissions for future Weekly Updates. Please submit your coworker shout-outs, client success stories, pet pictures, fun facts, favorite articles and podcasts, or whatever else you deem interesting.
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Join the Fun!
Play the Center's Wordle
Wordle is a universal word puzzle that has six letters and six attempts.
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REMINDER
See Birthdays on the Hub!
You must be on the VPN to view the Hub.
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