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“Success isn't overnight. It's when every day you get a little better than the day before. It all adds up.” -- Dwayne Johnson

The next scheduled opening of the crypt at Memorial Park Cemetery is Friday, Aug. 5. 

If you have unclaimed remains to be placed in the crypt, please complete the following steps:

1. Verify that all required outreach to the family has been completed and documented according to state law and company protocol.
2. Transfer cremated remains from the original urn into a black, plastic temporary urn.
3. Make sure plastic temporary urn is properly labeled using cremated remains labels.
4. Add transaction line to the deceased’s Chain of Custody form that shows the cremated remains being “transferred to other FH/NFSGI Facility”, the releasing party being the FH, and receiving party being Memorial Park Cemetery, Loc. #51 via USPS. Keep the original on site and mail a copy with the cremated remains. Memorial Park staff will add a transaction line upon receiving to show custody transfer and another transaction line when placed into the crypt and send back to you once complete.
5. Ship according to USPS standards and company protocol directly to Memorial Park Cemetery, Attn: Julie Gould, 3616 SW Sixth Avenue, Topeka, KS 66606.

Additionally, the Request of Unclaimed Cremated Remains from Cemetery Storage form can be found in the Paycom Document Library and should be submitted for any families wishing to claim remains from the crypt. That request needs to be submitted no later than Wednesday, Aug. 3.

If you have any questions, please contact Julie Gould at Memorial Park Cemetery at 785-234-6605.

We’re excited to host our Funeral Director Training – IMPACT – in Topeka again! This week we are joined by:

• Sherry Padilla – Olathe
• Nathan Ducey – Denver
• Betsy Clark – Columbus
• Maria Barrett – St. Louis
• Melody Yost – Kentuckiana
• Jo Scaramuzzo – Albany
• Kara Kucner – Dayton
• Misty Edwards – Topeka
• Shelby Baker – Indianapolis

Thank you to their teammates who make this possible. We know it creates added stress in your location when a teammate is out for the week - thank you for your additional support and extra efforts during this time!

• When entering an Adjustment in SRS, please start your note with “Increase [item]” followed by the remainder of your note (Ex: “Increase Newspaper cost to $150.00, invoice greater than contract”).

• When entering a Discount in SRS, please start your note with “Decrease [Item]” followed by the remainder of your note (Ex: “Decrease Urn cost, family changed mind).

• If the Discount is for a write-off (i.e. FDIC decides the family will not be charged for the item), please start your note with “Write-off [item]” followed by the remainder of your note (Ex: “Write-off Flowers, Our Promise, flowers not delivered to service).

New Element fleet cards (left image below) will be delivered to locations soon – please be on the lookout.

This is a good time to make sure you have accident cards (middle image below) in your vehicle’s glove box/console and the window cling (right image below) affixed to the top left of the windshield. If you need more of either of these items, please contact Darren Miller.

Locations should have received new insurance cards at the end of June. If you haven’t, please contact Darren Miller.

Seeking care for your mental health is not always an easy step to take. That’s why we’re excited to announce that access to resources through our EAP has never been easier. You can now create a username and password that will allow you to take a personalized approach to care within the EAP web and mobile platform. Quite simply, you will only need one account to access all the digital care modalities that the SupportLinc program has to offer. No more remembering multiple passwords! Instead, navigate the platform with confidence and ease. In addition to this enhanced user experience, you can now schedule care within the platform, based on your preferences. Once logged in to the web or mobile platform, look for the calendar icon labeled ‘Schedule Care’ within the access bar.

Whether you are looking for coaching to boost your sleep fitness, counseling to address depression or anxiety or resources to help you balance multiple demands, the SupportLinc program has you covered. Click here to get started.

For a flyer with information regarding accessing the web or mobile platform and FAQs, click here.

You asked and we listened! Based on feedback received from our most recent CORE training group, we have updated the Home Office Phone Extension List by department to make it easier for the field to reach the correct Home Office associate. The updated list has been sent to Administrative Coordinators and Managers. Please contact Marquia Potter with any questions.

• Maurice Taylor, father-in-law of Lori White-Sanders, Funeral Director in Columbus, OH 



• From Rochester, NY: “The staff were kind, sensitive and caring - not only for the surviving family members but for our departed member also. It was wonderful to have people that I didn't even know in life, know how I felt and helped me through my hardest time. Thank you from the bottom of my heart for being there when I needed help.”

• From Erlanger KY: “The patience, kindness and knowledge provided by the staff was incredible. Such a smooth and beautiful goodbye.”

HRBP: Tyler Cummins

785-233-6655 ext. 264 or tcummins@newcomer.com

• Administrative Coordinator - Topeka, KS
• Family Service Associate - Memorial Park Cemetery, Topeka*
• Family Service Associate - Toledo, OH*
• Funeral Director/Embalmer - Casper, WY*
• Funeral Director/Embalmer - Green Bay, WI*
• Funeral Director - Topeka, KS*
• Controller - Home Office

HRBP: Kelly Welch

785-233-6655 ext. 253 or kwelch@newcomer.com

• Apprentice/Intern - Louisville, KY
• Funeral Director/Embalmer - Beavercreek, OH*
• Funeral Director/Embalmer - Grove City, OH*

Chief HR Officer: Cressa Chalmers

785-233-6655 ext. 275 or cchalmers@newcomer.comer.com

• Crematory Operator - Orlando, FL
• Funeral Director/Embalmer - Akron, OH*
• Funeral Director/Embalmer - Toledo, OH*

Positions identified with an asterisk (*) are eligible for the Candidate Referral Bonus. You can find the Candidate Referral Bonus policy here, and the form here. Contact Cressa, Tyler or Kelly for additional information.