Share One, Inc. | March 2020
Welcome Sunbelt Federal Credit Union
Sunbelt Federal Credit Union went live on March 1, 2020!


Quick Facts
CU: Sunbelt Federal Credit Union
Location: Hattiesburg, Mississippi
President/CEO: Chris Hammond
Assets: $226 M
Members: 37,129
Converted From: Commercial Business Systems - CAMS-ii
COVID-19 Message from Teri Van Frank
Update from Memphis: The Mayor of Memphis, Jim Strickland, declared a state of emergency for the city of Memphis on Tuesday, March 17.

What the declaration doesn’t mean, at least for now, is business closings.

It also doesn’t cancel any events not already canceled and does not impose a curfew.  

The fourth case of COVID-19 in Memphis was confirmed March 17.

How is Share One reacting? We have about half of our staff working from home. 
We continue to sanitize common surfaces and hand sanitizer is available at every entry point. Our building is taking a very proactive approach with additional cleaning and shuttering of common areas.  

Our office will remain open unless the city decrees a mandatory shut down. All departments are working, and working well! We are using a multitude of collaborative tools including Teams, GoToMeeting and LogMeIn for support. 

To our clients and your family, please stay safe, and rest assured, we are available for your continued support.

For the original notification stating the Share One response to the coronavirus CLICK HERE .
Guidance Regarding COVID-19 from NCUA, FinCEN, and CUNA
Please CLICK BELOW on the links for full articles regarding COVID-19 and regulatory guidance from the NCUA, FinCEN, and CUNA:



Employee News
Share One is pleased to announce the promotion of Anita King to Installations Manager. She is driven to continue utilizing her industry background along with installation and conversion experience in her role new, as she transitions from her responsibilities as Compliance Officer.

Anita joined Share One in May 2012 after working in a credit union for sixteen years in the accounting and back office operations. During her eight years with Share One, she has supported thirty-one core system conversions and several credit union mergers with her general ledger and balancing expertise. Anita received her undergraduate and Master of Business Administration from Belhaven University, Memphis campus.
Compliance: DoD Reverts MLA Guidance to 2016 Edition
On February 28, 2020, the Department of Defense (DoD) issued a third interpretive rule for its Military Lending Act (MLA) regulations. This adds one more finite question and answer to DoD's list and reverts to guidance originally issued in 2016.

The February 2020 interpretive rule clarifies that credit unions may use individual tax payer identification numbers (ITINs) to perform covered borrowed checks. Since some servicemembers or their dependents may not be able to obtain a Social Security number due to their citizenship status, the MLA database for performing MLA covered borrower checks will include ITINs and, for the purposes of the rule, the ITIN will serve as the Social Security number.

For the full article, please CLICK HERE .
Enhanced Contact Management Coming Soon!
The NewSolutions Contact Management platform is now updated and enhanced to provide a more effective and efficient internal communication tool for credit unions using our NewSolutions system. Contact Management offers managers and employees a centralized location to enter, assign, track, update, and follow up on tasks (referred to as "threads" and "entries") to be performed at the credit union.

This platform is designed for versatility, utilizing customizable queues and categories to assign and classify incoming, new threads. Additionally, File Maintenance, Inquiries, and History platforms are integrated to allow users to view and edit member data, and the Imaging platform is integrated to allow documents to be saved in a specific thread and into the member's profile. Reminder notifications are available to be enabled within Contact Management as an additional follow-up tool.

The enhanced Contact Management platform will be released in April as part of the NewSolutions 9.2.5 upgrade.

CLICK HERE for full documentation containing a detailed Contact Management's functionality along with step-by-step instructions.

CLICK HERE to register for our webinar on April 7 discussing the functionality of the enhanced Contact Management platform.
Save the Date - SYNC 2020: Together Toward Tomorrow
Please mark your calendars and make plans to join us for SYNC 2020.

When: October 18-20, 2020
Where: The Peabody Hotel in Memphis, TN

Sunday, October 18: Golf, Kick-Off Dinner
Monday, October 19: Full Day-Presentations
Tuesday, October 20: Final Full Day-Presentations

What is SYNC? Share One: Your Networking Community. Share One's users and staff come together at this conference to share ideas and get to know the people who program, service, and use NewSolutions every day.

*Invitation Only Vendor Registration coming next month.
Educational Services Webinar Schedule
All Webinars are free, recorded, and
available for download on the SSC and Portal.

Live Webinars listed below are in Central Time.
Release Notes
  • This release includes enhancements to Password Change for Member Services, Multi-Factor Authentication for SecurAuth, and Print Functionality for Transaction History.

Disaster Recovery Test Schedule
Quick Links
Share One, Inc. | 800-888-0766 | moresolutions@shareone.com | www.shareone.com