News, Information and Commentary
January 2018
Welcome to 2018

A few thoughts from
Jon Flora, President & CEO

As we set 2017 adrift on an iceberg and welcome 2018, I turn to Mark Twain considered by some to be “the father of American literature.” His writings, now more than century old, remain as relevant today as when he wrote them. 
“The secret of getting ahead is getting started.” 

At NACM BCS, we are kicking off 2018 with some fresh approaches to helping our members and customers get ahead in their professional lives. This means new educational opportunities offered through new and existing partnerships.

You will read below about the January online Lunch & Learn created through a new collaboration between Credit Management Association of (California) and Southwest Business Credit Services (Arizona). You will also see two new conferences – in addition to the regular NACM programs – that you will want to consider in 2018. Each has a certain focus and you can decide if one or all are right for you. Our three organizations are working together on a number of joint programs designed to help you get ahead professionally. Over the course of the next few months, read your monthly eNews to stay abreast of these offerings.

The New Year also brings with it a multitude of new taxes and laws. We have a special section in this month’s eNews to review some of this new legislation and what it means for you and/or your business. I urge you to review the attached articles and encourage you to share with associates who may not be up to date on some of the issues. 

Please also take a minute to note that our Business Credit Principles online class will likely return this spring. A number of people are expressing interest and we are excited about bringing it out of hibernation. If you are interested, let us know by dropping a note.

Finally, if your company is doing business in Hawaii or you are planning a vacation and would like to add a day of professional education, the Hawaii Winter Credit Forum is a must. Topics include: career planning, dealing with local taxes, new shipping opportunities to Hawaii, legislative issues in the 50 th state, economic forecast for the islands and more. It will be a great day of networking and learning, so register today.

With the advent of 2018, I close with another Mark Twain comment:  “Twenty years from now, you will look back more regretfully upon the things you didn’t do than those you did. So set free the bowlines, sail away from the safe harbor. Dream. Explore. Discover.”

NACM BCS is here to help you cast off to expand your skills and future. Thanks for giving us the opportunity to be part of your exploration and for being a part of our association family.
Here's to a great 2018,

For more information about the speaker, please visit his LinkedIn profile

Successful Collection Negotiations

Date: Thursday, January 25th
Time: 12:00 p.m. - 1:30 p.m.

Format: Online
Price: Free to Members

Presented by:

Bob Schultz
Managing Partner
Cutting Edge Business Resources & Solutions

If you are involved in the collection process at any level, effective negotiation is an essential part of your success. 30-year credit and finance veteran Robert Shultz will share his time-tested negotiation tools and techniques to help you improve your collection results.

Robert will address these key negotiation skills:
  • Advance preparation for collection efforts
  • Effective written and telephone communication techniques, including the dos and don’ts
  • Negotiation tactics
  • How to create a win-win environment
  • Questions & Answers

Join with counterparts from Washington, Alaska, Hawaii, Arizona, and California for this collaborative program.
Business Credit Principles online class returns this spring
A growing number of our newer members are interested in having us resume our Business Credit Principles online class this spring. We're excited by this enthusiasm and would like to hear from others interested in taking the class.

If you are one of those people, please take a minute to drop us a note. Just click on the link below and send us a quick email. Then look for more information to come! Thanks for your interest.

Graduate School of Credit & Financial Management
If you're well along in your Credit career and looking for a challenging professional education program, NACM's Graduate School may be right for you. Click below for information about the opportunity.

Grow your business through exporting
Do your international customers require open account credit terms?

Do you know you can protect foreign receivables from nonpayment by international buyers?

Would financing bid and performance bonds open new opportunities for you?

Join representatives from the U.S. Census Bureau and the Export-Import Bank of the United States on a webinar to discuss these and other exporting topics.

presented by UnitedTranzactions

Friday, March 16, 2018
Honolulu, Hawaii
Hawaii Winter Credit Forum
Honolulu, Hawaii
March 16, 2018
The Hawaii Winter Credit Forum returns to Honolulu for a second year. Great speakers are already signing on and we thank UTA, Experian and D&B for again sponsoring the program.

Whether you're Kama'aina or coming from the mainland on business or vacation, join us on March 16th for a day of professional education. Registration is open! Click below.

Forum Presentations will include:

  • Economic Forecast covering International, Hawaiian and Mainland markets
Presented by the University of Hawaii School of Business

  • Anti-Trust: What do you need to know to stay out of trouble?

  • Hawaii Legislative Review and the impact on business

  • TOTE Maritime's new shipping options between the mainland and Hawaii
  • Credit Card Surcharging made easy

  • Overview and updates on calculating Hawaii's TAT and GET taxes
  • Credit Roundtable
Bring your questions, problems and challenges; and get help from your colleagues

  • And more - including a Vendor Expo with Credit Reporting, Credit Card and Payment Processing partners.
Hiq Lee, President
Experian BIS
Keynote Speaker
We are very pleased to welcome Hiq Lee, President of Experian Business Information Solutions as our Hawaii Keynote Speaker. A graduate of the University of Southern California, Hiq has had a wealth of management experience in the credit information field with tours of duty at Experian, D & B, and Equifax.

A valued friend of NACM BCS, Hiq will be speaking on leadership and high performance in your work and career.

Be sure to take advantage of this special opportunity in March.
Thanks to our Forum Sponsors
Alaska Air prepares to expand HQ
NACM BCS member Alaska Air Group has purchased property near its SeaTac headquarters to expand its local presence. Click below to read more from the Puget Sound Business Journal.

TOTE delivers toys to Puerto Rico
TOTE Maritime partnered with Walmart to deliver toys to children in storm ravaged Puerto Rico just in time for Christmas. Learn more about what our member is doing in Puerto Rico.

Amazon tops 5 million items shipped during the holidays
Amazon had a huge holiday season. Check out the story from Reuters by clicking below:

Newman's Own Foundation makes grant to buy Physio CPR devics
Newman's Own, the charitable foundation founded by the late actor Paul Newman, contributed $35,000 to the Westport, CT Volunteer EMS to help acquire new life-saving products from NACM member Stryker/Physio-Control. Read more from the local Westport newspaper.

How does the new US tax law impact your business?
NACM BCS member Moss-Adams answers this question with a look at the mixed bag of benefits and limits for your business. Click below to read the article.

New Washington Taxes & Laws
What's coming in State Legislatures this year
As state legislators prepare to reconvene, the focus of their work will will remain largely on how to pay for things. Take a look:

Good idea from a State Senator
Washington State Senator Kevin Van de Wege of Sequim is sponsoring a  bill that, if passed during the next legislative session, would give companies a tax credit for allowing employees to work remotely.

NACM BCS believes this is worthy of consideration and may support the Senator's bill. Take a look at this article from KIRO Radio and think about how it might impact your company:

New service for our Members:

Do you need tax advice?
With the new tax laws coming for 2018, you and/or your company may have a need for sound tax and accounting advice.

Foster + Co, CPAs is a preferred provider of accounting and tax service for NACM Business Credit Services. New for 2018, the firm is offering special pricing for members and customers.

No matter where you're located, if you need help or advice, take advantage of this new offering for our members and customers.

Contact Cortney Foster, CPA, for a free consultation. Call 206-448-7500 or drop an email via the following link:

Latest Job Opportunities
Looking for a job or trying to fill a position? Check out the Job Bank!

If you are needing to fill a position or are looking for a job, the NACM Job Bank is for you. It gets a lot of traffic and - best of all - it's a FREE service for our members! 
2018 year calendar. January. Isolated 3D illustration
Plan Ahead for 2018
NACM Business Credit Services, in collaboration with our various partners, is offering several new educational opportunities in 2018. There are some excellent programs coming up so please take a few minutes to see if there's a fit for you.

Of special note: You can apply for one of our NACM BCS scholarships to attend any of these offerings. For more information on applying for an award, see below
CreditScape 2018 Summit:
Change Management
April 4-5, 2018
Garden Grove, California

Presented by
Credit Management Association

Southwest Business & Construction Credit Conference
April 5-6, 2018
Phoenix, Arizona

Presented by:
Southwest Business Credit Services

NACM National Credit Congress
It's not early to start thinking about NACM's National Credit Congress. We head for Phoenix June 10-13, 2018. For Early Bird registration, click on the link below.

Scholarship opportunities are also available now to attend Congress. To apply for an award from NACM BCS, please click below on Scholarships.

Need a scholarship to support your professional education?
Over the last 118 years, NACM BCS has been the beneficiary of nearly $100,000 in donated funds given by members to support scholarships. Today, those funds are wisely invested and generate the income necessary to provide our current members with awards for their professional education through conferences and classes.

To see if you qualify and to apply, please click on the link below.

Industry Trade Groups
Puget Sound Area

Jan. 9 11:30 a.m. Transportation
Jan. 11 11:30 a.m. Flooring
Jan. 16  11:30 a.m. HVAC
Jan. 17 11:30 a.m. Food
11:30 a.m. Tacoma Construction
Jan. 18. 11:30 a.m. Ad Media
11:30 a.m. Wiring
11:30 a.m. Eastside Construction


Jan. 17   12:00 p.m.  Alaska Suppliers & Food  


Jan. 16 11:30 a.m. Hawaiian Hospitality
Jan. 17 11:30 a.m. Hawaiian Food
Jan. 19 11:30 a.m. Hawaiian Building

Upcoming Professional Programs
Lunch & Learn Schedule

Thursday, January 25th --

Successful Collection Negotiations

Bob Schultz
Managing Partner
Cutting Edge Business Resources & Solutions

Time: 12:00 p.m. - 1:30 p.m.

Format: Online

Price: Free to Members

Seminars & Conferences

Mar. 16 - Hawaii Winter Credit Forum
Honolulu, HI

April 4-5 - CreditScape 2018
Garden Grove, CA

April 5-6 - Southwest Business Credit Services Construction Credit Conference
Phoenix, AZ

June 10-13 - National Credit Congress
Phoenix, AZ
Need help with Collections?
If your company is light on Collections staff, call NACM Business Credit Services for help with your outstanding balances and A/R Management.

We have a proven track record and offer competitive pricing.

Best rates, best service, best recovery


Putting members and customers first since 1899