June 25, 2019
Welcome to E-Connect
Well E-Connecters, here we are at the end of June. I'm not even going to start on this month's weather, but we made it!

In this edition of E-Connect, there's no room for the June Blues! We have some great patient stories, examples on the generosity from our HDGH staff, a recap of two major events and a lesson on why we all should be a little kinder.

Happy reading and let the summer (finally) begin! - Erica
Our Patients
The family of Opal Belawetz and HDGH Palliative Care staff announce a fund for Palliative Nursing Education in February 2018.
LEAPing into best practice for Palliative Care
At Hôtel-Dieu Grace Healthcare, ensuring that our patients receive the best possible care no matter what stage of their life journey they may be in is our top priority. In order to offer that patient-centred level of care, those providing the care must be up to best practice and knowledgeable on the treatments their patients need most.

That is why in Fall 2018, over 200 frontline palliative nurses, physicians, Nurse Practitioners, and Float team members received specialized training to better equipment them when caring for patients on our Palliative Care unit.

Learning Essential Approaches to Palliative and End of Life Care (LEAP) reviews the fundamentals of Palliative Care with a focus on symptom and pain management, a unique palliative educational opportunity.

After identifying the potential to elevate the expertise of the new nurses on the palliative unit, Dr. Lawrence Aoun and Dr. Nicole Freeman agreed to lead the LEAP training.

“It was great having our own physicians teach the course,” Melissa Swetech, H ôtel-Dieu Grace Healthcare Clinical Practice Manager explained. “They used real patient examples from our unit, such as those who were dealing with a pain crisis or other medically complicated situations, really enriched the learning experience and brought the education to life.”

Well received by the staff, the training provided new nurses and even staff from other disciplines the unique skills set that comes with caring for those at the end of life, building confidence in their practices. Additionally, the knowledge gaining through the training has empowered staff to continue to advocate for quality of life at end of life for their patients.

The Palliative Care team would like to thank our organization’s Board of Directors who approved and helped secure funding for the training, as well as the family of Opal Belawetz – a former Palliative Care patient – who have created a fund in Opal’s name for continuing education opportunities for Palliative Care nurses at Hôtel-Dieu Grace Healthcare.

Providing care for those at their end of life journey is a challenging job, but an important one that uses a special skill set to do. Congratulations to our Palliative Care team for taking the leap into advancing your education in order to best support our patients.
Letters of Thanks...
Our People
Hôtel-Dieu Grace Healthcare staff are raising readers
It’s been just over a month that Our People at Hôtel-Dieu Grace Healthcare were asked to support local literacy efforts; their generosity has the potential to create more than 500 new local readers.

Dr. Richa Parashar, Hôtel-Dieu Grace Healthcare’s Consulting Physician with our Geriatric Assessment Program (GAP), is the President-Elect of the Rotaract Club of Windsor (1918) which, under the guidance of our local Rotary Club, enables their young adult members to make a difference in their community.

As a summer project for the Rotary Club, staff at our organization were asked to donate their old, new, or favourite books in an effort to make books more accessible for all and to raise future readers.

In just under six weeks, more than 500 books were collected. All books were donated through the Rotaract Club to the Goodwill bookstore on Lauzon Rd. All proceeds from book sales at Goodwill support the store’s commitment to making a difference in our community through education efforts with affordable literature, projects for at-risk youth, and employment services.

At Hôtel-Dieu Grace Healthcare, we are proud to nourish our ongoing partnership with the Rotary Club of Windsor (1918) and their projects that benefit our community; when you raise readers, you raise leaders.

Thank you to all who donated.
Our Identity
Learning Together: HDGH welcomes healthcare executive coach, author and award-winning speaker Dr. Amer Kaissi
Get rid of your phone, say thank you and offer an environment of trust, stability and hope – it seems like common sense but all are not commonly practiced in the workplace. This was the message of Dr. Amer Kaissi, Wednesday morning as he addressed a room full of HDGH employees and partners at his talk on “How to Build a Culture of Kindness and Accountability.”

Dr. Kaissi, an award winning Professor of Healthcare Administration at Trinity University, in San Antonio Texas offered a total of 3 sessions during his trip to Windsor - a trip and opportunity that was made possible through HDGH’s Changing Lives Together Foundation and the Erie Shores HealthCare

“We are in the business of compassion,” said Janice Kaffer, President and CEO, HDGH as she welcomed guests and Dr. Kaissi to Wednesday’s morning session. “Many people think that kindness doesn’t have a place at work, and that kind employees and leaders are weak. Compassion is an ethical foundation in healthcare and a widely shared value and most certainly one HDGH. It is not an optional luxury in the healing process.”

Combining a healthy dose of humor and research, Dr. Kaissi passionately stated that when compassion and kindness are combined with strength and accountability, employees and leaders can maximize their performance individually.

“Not only do 87% of patients say that kindness is the most important factor in choosing a doctor, but clinical errors are reduced when employees demonstrate kindness and compassion to each other,” he stated.

In a world where it often feels like kindness, empathy and compassion are devalued over toughness, ego-centrism and the constant desire for power, Dr. Kaissi posed a question that had most thinking?

Is compassion a natural trait?

Good news, research shows that it most certainly is!

The hour-and-a-half session ended with take-home behaviours on applying kindness and accountability in everyday workplace and leadership situations. Supported by real-life examples, Dr. Kaissi’s interactive talk is based his book, “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, ” which won the 2019 American College of Healthcare Executives (ACHE) Book of the Year Award.
Strength in partnership shows as golfers tee off at 2nd Annual Charity Golf Classic
A longstanding partnership between local non-profit In Honour of the Ones We Love, Inc. (In Honour) and Hôtel-Dieu Grace Healthcare continues to grow as more than 100 golfers took to Essex golf course today, supporting the hospital's Changing Lives Together Foundation (CLTF) at the 2019 Charity Golf Classic. 

In its second year, the two long-time partners raised funds to support Hôtel-Dieu Grace Healthcare programs and services. In Honour has been a supporter of Hôtel-Dieu Grace Healthcare for many years, recently renovating its cafeteria and gift shop and also providing breakfast to children at its Regional Chidren's Centre school program.  

"Our Foundation at Hôtel-Dieu Grace is very aptly named Changing Lives Together because we recognize that alone so little can be accomplished," said Janice Kaffer, President and CEO of Hôtel-Dieu Grace Healthcare during the tournament's evening portion. "This is how HDGH chooses to operate organizationally. With partners like Anita and her team at In Honour, we are truly able to make an impact in our community." 

For more information or to donate to either the Changing Lives Together Foundation or In Honour of the One's We Love Inc. please visit  www.hdgh.org/foundation and  inhonour.ca
Probert Ride surpasses $ 1 million in support of local
Cardiac Care
For almost a decade, more that 1,300 riders, sponsors and volunteers have been eager to take part in one of the largest charity events in Windsor-Essex. Honouring father, husband, son and late Detroit Red Wing player, Bob Probert, The Bob Probert Ride has brought hockey and motorcycle fans together in support of Cardiac Care in Windsor-Essex. 

Today, riders from all across the USA and Canada joined together for a poker run motorcycle ride but this year they had lots to celebrate along the way - raising over one million dollars in support of local cardiac services. 

"From our contribution to the angioplasty suite, to exercise equipment at the cardiac wellness gym and now towards the establishment of a satellite cardiac wellness program in Tecumseh, we are making a huge different right here in our community, " said Dani Probert. "On behalf of our family and friends, thank you to Windsor-Essex for the love, support and financial commitments that each of you have made to this ride in Bob's honour." 

Every year, Dani, along with her children, close friends and ride committee, spend countless hours leading up to this ride. Whether it be engaging individuals from all across the world through their social media channels, or spending their time at local bike nights across Windsor-Essex, this group is to be commended for their work in making each ride a success. 

"Each year I look forward to showing up on ride day. The atmosphere, the route, the stops, the people, all of it makes for an amazing day," said Bill Marra, HDGH VP of External Affairs and Executive Director of the Changing Live Together Foundation. "Hitting the one million dollar mark was an achievement that Dani and her family should be very proud of. To say that Dani and her family have put everything into this ride is an understatement. They should be proud of the work they have done in Bob's name."

Also on display at this year's ride were the much anticipated renderings of the east-end Cardiac Wellness program. This expansion will move much needed cardiac services into Tecumseh and allow residents to complete the 6 month program closer to home.


Call for Application; Changing Lives Together Foundation seeking new members
The Changing Lives Together Foundation (CLTF) is seeking new board members. CLTF is responsible for raising much needed funds for HDGH.

Its Board is responsible for overseeing the activities of the Foundation, and administer funds entrusted to them, ensuring it is done both ethically and in a transparent manner.

For those interested in becoming a Director, please complete an application form and submit with a resume to the Governance Coordinator at danette.dutot@hdgh.org by July 19, 2019.



HDGH President & CEO Brings Home Changemaker Award
Changing Lives Together; it's the HDGH tagline, but also is an attitude lived each and everyday at our organization. This kind of "change" culture starts from the top. We are excited to announce that our fearless leader, President & CEO Janice Kaffer received the Rose City Politics Award for 2019 "Changemaker of the Year."

The Rosies are given out through Rose City Politics, a weekly hour-long podcast focusing on the movers-and-shakers affecting the political scene in our community.

Congrats, Janice!