Thank you for your payment and welcome to Security Health Plan! If you haven’t already, you should soon receive a Welcome Packet from Security Health Plan. This packet includes important plan documents that you should review. It will also contain your Security Health Plan ID card. Use your ID card when you visit your health care provider or pharmacy. Inform your health care providers of changes to your health insurance coverage by showing them your new ID card when you receive health care services to prevent payment denials for your health care.

To help you get started with your plan, please take a moment to watch this short video.  To make the most of your coverage, you must receive care from in-network providers.

With your plan, you have access to high-quality providers and health care services. The easiest way to find a doctor in your plan’s network is to log in to your My Security Health Plan account. This is a secure exclusive website for Security Health Plan members. My Security Health Plan can help you: Track your out-of-pocket costs. Track claims and prior authorizations. Place your order for your quarterly $30 over-the-counter credit. Find a doctor. Find a pharmacy. Pay your premium online. Request a call from a nurse. View or request ID cards. Live chat with a Customer Service representative. To learn more about My Security Health Plan, watch this short video. Once you've registered online, you can download the mobile app and manage your health care plan on the go - anytime, anywhere.

Register now!

We hope you’ll take full advantage of resources like: Unlimited free Care My Way® - available 24/7 in all 50 states. $30 over-the-counter quarterly credit. Coverage for important preventive care screenings. Enhanced diabetic coverage, including a $25 monthly cap on select insulins, and select diabetic testing supplies covered at 100%. 24-hour Nurse Line. Care management services. Worldwide emergency and urgent care coverage. World-Class customer service.

If you have additional questions please contact our Customer Service team, Monday through Friday, between 7 a.m. and 5:30 p.m., at 1-844-293-9624 or TTY 711, or email us at shpcsweb@securityhealth.org.

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