Cybersecurity tips

ITS project news

Faculty/staff technology workshops

Links to important ITS resources

As classes begin, cybercriminals target the campus community with scams aimed at stealing money and account credentials. To stay safe:

• Use your ETSU email only for ETSU-related purposes. 
• Never share your ETSU password (the ITS Help Desk will never ask for it). 
• Report suspicious emails using the Phish Alert Button in Outlook. 
• Be cautious of unsolicited offers.

These scams are designed to provoke an immediate response. Please exercise caution and report suspicious emails when something seems too good to be true or pressures you to act quickly. For examples of phishing emails received at ETSU, visit the Phish Checker & Mobile Security Checklist. Contact the ITS Help Desk if you have questions about an email or feel your account may have been compromised.

For additional tips, visit the Cybersecurity Awareness page.

Updated Telephone Info

The RingCentral Telephone Service page has been updated to include additional resources. For further assistance, please submit a Help Ticket or email the ITS Help Desk at itshelp@etsu.edu. Thank you for your patience and support throughout this ongoing project.

Voyager Town Hall Meeting

Make plans to attend the Voyager Town Hall on Thursday, January 30 at 10:00 AM in the Martha Culp Auditorium. Beneficial changes, upcoming project events, and plans for training opportunities will be shared by representatives from Human Resources, Business & Finance, and ITS. To attend this meeting virtually, register here.

ADDITIONAL WORKSHOPS

Automate D2L (Intelligent Agents, News Items, Rubrics, etc.)

March 25 @ 9:30 AM

Learn how to set up intelligent agents for automated student communication, as well as release conditions for content, automated quiz grading and feedback, and preset comments in rubrics.

Canva Design Basics w/ AI

April 8 @ 12:30 PM

Whether you are trying to spruce up your course design, create engaging handouts, or just add a bit of fun to your online presence, we will go over several ways to utilize this graphic design resource.

D2L: Advanced Templates for Online Courses

May 22 @ 10:00 AM

This workshop is ideal for instructors who have used templates in their course, have some HTML experience, and know their way around D2L. If you have never used Brightspace templates before, please review the template basics workshop recording.

TECHNOLOGY RESOURCES

Course Development Templates

ITS offers two course templates—Basic and Intermediate—for anyone creating a new course. These templates can be copied into your course so you can add content and save time on course setup.

The Resource Hub

The Resource Hub is a comprehensive, searchable collection of guides, videos and support materials designed to enhance your experience with academic technology.

New Laptops for Student Technology Checkout

ETSU Online has purchased 300 new laptops for student checkout. Students studying off campus or those without reliable access to ETSU computing resources can apply by completing the Student Technology Checkout Request Form. Advisors or counselors who have identified students in need should contact the ITS Help Desk.

Subscribe to receive future ITS Newsletters in your inbox.