- September 2017 Edition (Issue 74) -
- Latest News - Best Practice Advice - Networking Opportunities - Conferences & Events - Jobs
- Welcome to your September Newsletter...
It's September and we've got a great newsletter for you following the Summer break. I hope you managed to take some 'time out' and are now fully recharged!

There's lots going on within the membership sector and this edition features the following key topic areas:

Digital Excellence 2017 - 200 senior membership and association professionals have registered to attend our national digital focused conference on 31st october. In this issue we feature a promotion code for members to gain access to this discounted rate (£50 off) until the end of September (only 20 discounted places now available)

GDPR - We signpost some practical resources that can help you address this critical topic and provide some recommendations to ensure you are headed in the right direction prior to the 25th May 2018 enforcement date. #avoidthebandwagons

NEW Jobs Board - This month we launch our exciting new Jobs Board in response to an increase in the number of job adverts being placed PLUS we provide a great advert offer to celebrate!

Select (Digital Platform) Seminar - Only 10 places are left at our forthcoming free half-day seminar on 19th October (delivered in partnership with Cantarus) We provide an overview below.

NEW Sue Froggatt Report - We provide information on Sue's latest membership benchmarking report and provide 10% off for members.

Please take a scroll through this month's articles and I hope that the network continues to serve you well!

Richard Gott
MemberWise Network Founder
Issue Sponsor
Cantarus is a digital agency specialising in membership . We have a proven track record of delivering exceptional online experiences focused on providing value to members, facilitating low-friction transactional journeys and enabling the building of engaging member communities. 

Our free online community has fast become 'the place' to ask member focused questions and get informed responses from our 4,500 subscribers. 

Here's an overview of some of the latest discussions: 

- Website Costs / IET (3 responses)
Member Engagement Manager Salary Benchmarking / NFRC  (2 responses)
- Member Magazines - How do you produce yours? / CQI (8 responses)
- Incentives for Younger Members / The RAC (2 responses)
- I cant get no satisfaction? Net Promotor Scoring / Law Society (8 responses)

Note: MemberWise Connect is open exclusively to professionals working for/within membership organisations and associations.
Register / Login 
GDPR - Take a robust approach and avoid the bandwagon!

Hands up if you are getting a tad bored of GDPR being used to market CRM related products/services. We are completely with you, and that is why you will not see us push these variable (and sometimes confusing) provider/agency statements or claims that we are starting to see.  
We have been providing solid advice  since April and at this stage a sensible approach is to get the item on your organisational risk register to give it the appropriate level of recognition, form a working group (as many organisations have already done) and begin an initial GDPR readiness review that focuses on processes, technology, data & people - both internally and externally facing. GDPR shouldn't be approached with a single lens view.
Here's some independent GDPR help and resources that will help ensure you are on the right track and not being led by variable provider statements/claims:
200 Early Birds Registered - £50 off during September 
Since our last update 200+ delegates have registered for arly Bird places (saving £50 each). A number of members have queried if this offer can be extended (due them being on annual leave), so we provide a unique offer code that enables access to the reduced rate throughout September.

- Individual Association Passes - £50 off promotional code - 'DIGITAL50'
- Association Group Passes - 3 for 2 or 1/3 off 4+ places

Hopefully you received our 3rd update last week where we profiled member focused digital sessions that will be led by the Caravan and Motorhome Club, National Trust, CQI and TILM. If you missed it you can read it here...

Topics: Online Member Engagement Optimisation & Measurement, Digital Transformation & Delivery, Online Member Personalisation, Automation, Marketing/Online Rebranding, International Strategy & Digital, Online Membership Marketing Campaigns, Online Member Content Curation & Repurposing, CRM System Replacement, Online Member Value Proposition Re-Engineering, Online Member Recognition, Digital Reverse Mentoring, Online CPD, Webinars. Online Member Accreditation and more!

Conference features include high profile keynotes, the return of our popular audience-led Digital Hack seminars, a new dedicated GDPR/Digital seminar track, Official Partner Showcase Seminars, dedicated trade exhibition, professional networking drinks reception and a number of surprise features that will be announced over the coming months!

Speakers will represent leading organisations including the CQI, Royal Society of Chemistry, YHA, Caravan and Motorhome Club, National Trust, Royal Pharmaceutical Society, National Landlords Association and many more.

Please visit our dedicated conference website to view the full programme, meet all of our expert speakers, establish learning outcomes, explore our digital solutions focused trade exhibition and book your place(s) online today.

Find out more about Digital Excellence 2017...
*Offer ends on 30th September & is exclusively available to professionals employed by a membership organisation/association. A limited number of supplier passes are still available.
ProTech's new client, NCC Education , is a leading awarding body and global provider of British education, offering business and IT qualifications worldwide.
NCC Education has selected ProTech's highly secure, integrated digital platform (ProWeb) and CRM solution (Pro9) hosted in the cloud (ProCloud) to enhance its customer service, improve operational productivity, efficiency and support business strategy.
To learn more click here
The Latest MemberWise Guest Blog Articles...

- Can a club within club inspire your association?
- How social listening can improve your membership experience (Agile Rose) 
- Optimising Online New Member Acquisition (MemberWIse/GoCardless)

- GDPR - Repermissioning Member Data: A Rock and a Hard place? (Member360) 

Could you be one of our next MemberWise Guest Bloggers? We invite membership/association professionals and providers to express an interest. 'Contact Us' for more informaion...
MemberWise Launches New Jobs Board!
In response  to demand we announce the launch of our new Jobs Board that has been completely re-built to enable more advanced functionality for job searchers and employers.

Job Searchers - The new site provides you with the opportunity to search for the latest roles, set-up job alerts and submit your CV direct to employers. Search now...
Latest Jobs:

- Head of Membership Services, Anti Copying In Design - £Competitive - Gloucester
- eMarketing Executive, British Dental Association - £32k - London
- Senior Programme Coordinator, HMC - £27k- Market Harborough
- Membership Executive, Huntress - £26k - Egham
- Professional Affairs and Accreditation Manager, Huntress - £35k - London
- Membership Manager, Huntress - £34-40k - London

- Our new jobs board enables you to raise awareness of your vacancies to over 4,500 members who 'get membership'. You can manage postings via a convenient dashboard and select from a range of advert choices. Find out more...

Offer - To celebrate the official lanch we will upgrade any basic advert you place (worth £90).

Latest MemberWise Insight Video...

Curating Next Generation Member Value and Engagement (RIBA)

Curating Next Generation Member Value and Engagement Oliver Escritt, Director of Membership

Royal Institute of British Architects (RIBA) 

Our next free 'Select (DIgital Platform) - What Good Looks like!' Seminar will take place on 18th October at the Chartered Instution of Highways and Transportation.

4 in 10 membership organisations/associations are horizon searching for new digital platform/content management system (CMS) solutions this year and it is critical that we 'get it right'.

We can help you de-risk the horizon search, procurement and selection process by taking a more structured and positive member outcome focused approach.

Our free half-day seminar will provide you with independent information, knowledge and insight required in order to select the right digital platform/CMS provider.

Richard Gott
Membership Expert
MemberWise Network
Nick David   
 Head of Digital 
Royal Pharmaceutical Society (RPS) 
Lee Adams
Managing Director

2017 Membership Benchmarking & Research Report

This new 95 page report from 337 membership organisations (and by Sue Froggatt) includes a host of statistics and comments for anyone involved in decision making, managing or planning member recruitment or retention activity.

It a
lso includes comments from many respondents to help illuminate the findings.

As a Member of MemberWise you can enjoy 10% off (Save £4.90) - Enter promtion code 'MW01'

Recognised Supplier Information

Did you know that a quarter of our website visitors use our comprehensive directory of over 110 suppliers providing great products and services to membership organisations and associations

- Helpful Categories / Free-Text Searches
- Exclusive Offers and Preferential Rates
- Case Studies / Videos

New Provider: Zanzi Digital / TestReach / Huntress 
Renewed Providers: Azeus Convene  / Pedalo / Parliament Hill 

Looking for a new provider? Ensure the MemberWise Recognised Supplier Directory is your first port-of-call. Access this free online resource today...
MemberWise Network Conferences, Training and Events

- 14th September - CRM Select Seminar - SOLD OUT
- 29th September - New Staff Induction Training - SAMP (London) - More...
- 31st October - Digital Excellence 2017 - Register Today!

- 3rd November - New Staff Induction Training - SAMP (Manchester) - More...
- 16th November - Member Recruitment Social - Express an interest...
- 25th April 2018 - Membership Excellence 2018 - Express an interest...
(c) MemberWise Network 2017