Fall 2021 | Volume 10 | Number 4
In Every Issue
Feature Articles
In Upcoming Issues
Recovering and Thriving Post-Pandemic - Part 3

What Do Investors in the Women's Health Industry Need to Know about Telehealth Laws in 2022?
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Editor's Letter
As I write this letter, our lives have been transformed at work and at home.
The U.S. is closing in on 47 million COVID infections and 760K deaths. The number of patients suffering from long COVID is unclear, and the Delta+ variant (reported to be 10 - 15% more contagious than Delta) is now responsible for 10% of the COVID infections in the UK. Inequities in health, wealth, and opportunity are widening, and life expectancy has dropped. We are riding a global and simultaneous rollercoaster of emotions, and ongoing uncertainty is the only thing that appears to be certain.

“The best way to predict the future is to create it.”
~ Abraham Lincoln
At the same time, advances in technology, science, and care delivery have provided us with an unparalleled chance to innovate and create novel solutions to longstanding issues in health and healthcare. Additionally, we now have foundational insights about much of what works when it comes to patient engagement and achieving positive and sustainable health outcomes. So now the question is, “Will we do what it takes to deliver on the promise which lies before us?”
Believe it or not, 2021 is the 10-year anniversary of the Wharton Healthcare Quarterly! The pandemic means we have had to defer celebrating this incredible milestone. But 2022 will bring a year-long series of activities and events. Stay tuned.
In Every Issue
The President's Desk

Last year, in the midst of the pandemic and the murder of George Floyd and far too many other people of color, we committed to listening more deeply, creating the space for rich dialogue, and taking concrete actions to advance health equity. We have learned a lot and we have started the journey, but there is still much to do.
To that end, we have formalized our commitment by creating a new committee on the WHCMAA board to focus on diversity and inclusion, as well as health equity. The committee will be tasked with gathering regular feedback from members, identifying gaps, and developing and executing on priorities for which the WHCMAA can make a direct impact and provide leadership. We are eager to hear from you, and we welcome your ideas and involvement.

Please contact me directly at president@whartonhealthcare.org or contact Bhuvan Srinivasan, the newly-named head of our D&I and Health Equity Committee, at bhuvan.srinivasan@gmail.com. Read more.

P.S. As you have heard by now, our annual alumni conference has been postponed. Though we are disappointed we will not see you face-to-face this fall, the most important thing is that you all stay safe and healthy.
The Philosopher’s Corner
This eclectic standing column features insightful musings, words of wisdom, life lessons, and stepping stones to business success. This month's philosopher is Bhuvan Srinivasan, WG'11, Director at KKR & Co. Read more.
Affidavit: Healthcare and the Law - Old Law, New Tricks: Achieving Compliance when Patient Privacy Laws Meet Artificial Intelligence 
Contributor: Ryan Wesley Brown

Artificial intelligence (“AI”) is a buzzworthy topic in healthcare, and commentators have suggested it will profoundly alter the delivery of healthcare. However, the law moves slowly and tends to be locked in a perpetual game of catch-up with technology. Therefore, as lawyers, we are often asked to help our clients mitigate the legal risk that can arise when antiquated laws are applied to emerging technologies. One significant area of friction is the application of existing privacy laws, such as Health Insurance Portability and Accountability Act (“HIPAA”) to AI technologies. Until the law is changed, stakeholders will need to play by the current rules, and that can require creative and critical thinking.  Read more.
To Your Health: The Bitter Taste of Breakfast at Wimbledon
Contributor: Rich Butler, MS, USPTA

Watching Wimbledon this summer brought back the incredible memories of my childhood. Tennis changed my life, and Atul was at the center of it all. Atul was my tennis rival and my best friend. For the 40 years I knew Atul, we were more different than alike. I loved McEnroe, and he loved Lendl. I borrowed racquets while he had the new expensive ones. I played doubles; he played singles. Sadly, while I continue to be free of illness, Atul had his first heart attack at age 38, then died of cancer 9 years later at age 47.  Read more.
Downloading Success: Professional Assessment Algorithm - A Framework for Winning the Talent War 
Contributor: Tim Frischmon

With talent in high demand and shifting views on remote and hybrid work environments, it is becoming increasingly critical to go beyond traditional role design and compensation packages for organizations to attract and retain top talent. When it comes to attracting and retaining high-performing team members, the Professional Assessment Algorithm provides a solid framework for the versatile and fluid calculations commonly involved with new career opportunities. Career decisions are influenced by several factors that we place into four categories – Opportunity, Geography, Compensation, and TimingRead more.
CyberVitals: Why Inclusion of Non-Technical Contributors Matters in Healthcare Cybersecurity
Contributor: Vidya Murthy, WEMBA’42 

According to a study by Frost & Sullivan, 30% of all cybersecurity roles are filled by people with non-technical backgrounds. According to (ISC)2 , there is a cybersecurity workforce gap of over 3 million people globally, meaning the workforce needs to grow by 145 percent to help close that gap. The absence of diversity in security roles makes progress harder, from addressing threats to innovating with partners. How can the cybersecurity community avoid biases, i.e., decisions we make often unconsciously and without being fully aware, and develop teams that understand the full security landscape? Read more.
Mind the Gap: Overcoming Health Inequities - With Health Literacy. Healthcare Organizations, It's on You
Contributor: Talya Miron-Shatz, PhD 

The U.S. spends an additional $600 billion annually due to low health literacy. Mid-sized community hospitals spend an additional 1.8 million dollars covering the costs associated with low health literacy. In fact, the health literacy level of a city’s population is one of the key indicators of a healthy city.

As healthcare organizations aim to lower costs, they struggle to create behavior change. One way they can affect behavior change is by changing the way they communicate with people, both in times of crisis and in routine interactions. Read more.
Feature Articles
Affirming Post-Acute Leadership

As the pandemic continues to rage, no one is left untouched. Post-acute leadership teams and administrators continue to meet challenges, including high turnover, the work of onboarding, adjusting to new telehealth regulations and opportunities as they shift, and the dimensions of their own relationship to their professional identity and leadership. Top executives of post-acute organizations are fielding clear signals that their people are depleted. There are ways to respond to these signals that will foster a reset and redirection toward future strategy. Read more.
Recovering and Thriving Post-Pandemic: Part 2 - The Importance of Safety Net Providers

In this second article in our series, we continue to cover meaningful tactics for healthcare organizations to recover and thrive post-pandemic. We underscore the importance of safety-net providers, ranging from hospitals and health systems encompassing facilities, physicians, and other providers to community health clinics (CHCs), federally qualified health centers (FQHCs), and public health agencies in recovery from the pandemic. Read more
A Labor of Love: Adopting an Unbiased Approach to Addressing Maternal and Newborn Care
Contributor: Ellie Stang, MD

While the Senate recently passed a bill that would recognize Juneteenth as a new national holiday, there is still much work to be done to ensure Black Americans have an equal start in life without experiencing the devastating effects of racism. This is true for all babies of color – Black infants especially - and the challenges they face even prior to birth. Read more
We're Approaching Male Mental Health Wrong. What Actually Works?
Contributor: Pouria Mojabi

According to a meta-analysis of multiple studies, “women prefer to focus on emotions as a coping strategy more than men do.” Men frequently struggle to engage with difficult feelings, employing counterproductive coping mechanisms or ignoring issues until they become crises. Illustrating this point, men are three times as likely to die of suicide than women. By moving peer support groups online, and removing personal identity with anonymity, you can safely talk about anything you’re going through, once nobody knows who you are. Read more
Applying Health Ecosystem Leadership to Systemic Inequity in Healthcare: A Q&A with Sysco's CHRO Ron Philips 

In this Q&A with Ron Phillips, CHRO, Sysco and former Senior Vice President of Human Resources - Retail & Enterprise Modernization for CVS Health, we explore systemic inequity within the current U.S. healthcare system and apply the competencies of health ecosystem leadership to open a dialogue toward meaningful solutions to our nation’s most pressing problems.  Read more
A Culture of Gratitude - Imperative in the Post-Pandemic Era  

The common denominator at the heart of any culture is leadership. Today’s leaders must role model the appropriate values and behaviors needed to lead through disruptive change successfully. Fear-based leadership (an understandable default for leading through a pandemic) can result in short-term improvements in metrics. However, fear-based, authoritarian leadership will greatly undermine a psychologically safe work culture, and improvements quickly disappear under significant losses of talent, revenue, and poor safety and quality ratings. Read more.
Disclaimer: The opinions expressed within are those of the authors and editors of the articles and do not necessarily reflect the views, opinions, positions or strategies of the Wharton School and/or the University of Pennsylvania, and/or their respective organizations. Publication in this e-magazine should not be considered an endorsement. The Wharton Healthcare Quarterly and WHCMAA make no representations as to accuracy, completeness, currentness, suitability, or validity of any information in this e-magazine and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.