Contributor: Bryan Bushick, MD’88, WG’89

New year. New name! I’m delighted to share that the Wharton Health Care Management Alumni Association (WHCMAA) is quickly evolving to the Wharton Healthcare Alumni Association (WHAA). Subtle change. Big consequences! Read more.

This eclectic standing column features insightful musings, words of wisdom, life lessons, and stepping-stones to business success. This month's philosopher is Megan Ax, WG’06, Senior Director, AI Transformation Office & Content Production (EUR/ICON/AUS), WW Commercial Excellence at Bristol Myers Squibb. Read more.

Contributor: Rebecca Kapphahn

Drawing from more than two decades of placing physician leaders across the healthcare ecosystem, I’ve observed distinct patterns that separate candidates who successfully navigate CMO recruitment from those who struggle to advance. Read more.

Contributor: Vidya Murthy, WEMBA’42 

Hackers are shifting their focus from the human user to the AI tools we rely on, demanding a fundamental rethink of security and compliance. Malicious actors are routinely exploiting system weaknesses before a patch is even created and widely available, rendering the traditional, reactive "patch and pray" model strategically obsolete and leaving critical patient care systems and sensitive data exposed to zero-day risks. Read more.

Contributor: Kira Radinsky, PhD

The literature on EHR-based, telehealth, and digital outreach interventions makes a consistent case: Better organized care management can reduce readmissions, improve engagement, and support value-based performance. The question for operators is no longer whether AI has potential, but what the delay is costing. The strategic risk is no longer automating too much but automating too little - and doing so too late to matter. Read more. 

Contributors: Jennifer Tomasik, SM, FACHE and Erin Konkle, PhD

You were tapped on the shoulder to take up a leadership role, where you knew you could have a broader impact. Then you took the role and discovered something unsettling: the capabilities that got you the job don't fully translate into what is now needed for you to succeed. Read more. 

Contributors: Glenna Crooks, PhD and Paul Hambly

Are you a GenAI platform developer who needs your technology to pass muster? Are you a health system administrator who needs implementation plans to succeed? Understanding how physicians perceive GenAI is crucial because integrating it into healthcare represents more than just technological adoption. GenAI will pressure test fundamental notions of medical professionalism. How physicians view its benefits and risks, regulatory oversight, and accountability frameworks will influence their adoption patterns, the success of health system implementation, and patient acceptance. Read more. 

Contributor: Eliza “Pippa” Shulman, DO, MPH

Recently, I sat beside my father through an 18-hour emergency department visit that ended with an inpatient stay. The care was competent, but the environment was chaotic: constant noise, unfamiliar faces, no privacy, and little rest. I couldn’t help but think - what if he could have been cared for at home? Surrounded by family, eating familiar food, sleeping in his own bed. This is not a vision of the future. This is the work of DispatchHealth. Read more.