May 31, 2018
What Do You Do When One of Your Guests Is Bitten by Bed Bugs at 2AM?  
It's one of those 'nightmare' scenarios that everyone in the resorts business has heard of, but hopefully few of you have been unlucky enough to experience. Such incidents do occur and no, they are not urban myths.

It can, and does, happen. Even in 2018, the days of bed bug are a problem. In fact,  studies suggest that due to global warming, the problem of bed bugs and other pests may get worse. The good news is, however, that bed bug infestations are manageable and there are many actions you can take as a resort owner to protect your guests and yourself  both to prevent bed bugs from showing up and from eradicating them if they do arrive.

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Across the Transom...
Here's a look at some of the news we've seen this week.

Hilton Grand Vacations (NYSE:HGV) announces Charles Corbin, executive vice president and chief legal officer, has been appointed chief development officer in addition to his current position.
"With Charles' significant experience in complex legal transactions and public company matters, he is highly skilled to take on this critical role as we accomplish  our strategic priorities, including expanding our brand presence," says Mark Wang, president and CEO of Hilton Grand Vacations.

Wyndham Vacation Ownership (WVO), the world's largest vacation ownership company and a member of the Wyndham Worldwide family of companies (NYSE: WYN), was the most honored brand at the annual American Resort Development Association(ARDA) conference in Las Vegas.

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