We appreciate you, our clientele, more than you might imagine.We hope that our appreciation shows up in the work that we do and our interactions with you.
Over two years ago we moved to Valparaiso. We had no customers in Valpo. When we came to Valparaiso, we had a hefty backlog of 45 quilts from our Ohio customers. When our clients heard we were leaving, they brought us their quilts in droves. We were so appreciative that we immediately began our mail-in benefits.
In addition, all of the quilt clubs and guilds were closed due to the COVID lock-down: we had no method of obtaining new customers. So be began an extremely successful advertising blitz with the NW Indiana Times.
Mail-In Benefits
For those mailing in quilting from at least 60 miles from Valparaiso, we do the following based on longarm services:
- An immediate 10% discount. This discount can be combined with other discounts including the Quick Quilter discount.
- Paid return shipping via UPS for items over $75.00, before discounts.
Quick Quilter Discounts
Our tracking system keeps track of the number of quilts that you've submitted. Every quilt that ends in a five [5, 15 25...] gets a 10% discount. Every quilt that ends in a zero [10, 20, 30,...] gets a 20% discount. These discounts are on longarming services, including DIY [Do It Yourself].
These discounts are on longarm services including DIY. They are also in addition to other discounts that are offered [say a sale, a Mail-In Benefit, etc.]
Sales
Occasionally we have a sale to beef-up our backlog. An example of this was our May sale. These are in addition to Quick Quilter Discounts.
However, they can not be used in addition to the Mail-In Discounts. The quilter gets the greater of the Sale Discount or the Mail-In Benefit.
Batting & Thread Inclusion
Included in the cost of quilting is the cost of thread and Quilters' Dream Batting Poly Request. When we were in Ohio, we charged for these separately.
In Indiana we include those items in the longarming service and DIY. This simplifies the purchasing decision for the client. It also gets more people to use Quilters' Dream Batting, which is uniform and consistent in construction, a benefit for the quilter, us.
What if you do not want poly or the Request thickness? We simply order what you want and charge you the price above the price of Request. A "Win-Win"!