What Employees Need From Leaders Right Now!
How do you lead and inspire employees amid a global pandemic that's creating anxiety and uncertainty everywhere? This is the most unusual and unpredictable crisis most of us have experienced in our lives. But there's no need to start from scratch in trying to confront it.
In times of crisis, there are two directions human nature can take us: fear, helplessness and victimization or self-actualization and engagement.

On the latter, if leaders have a clear way forward, human beings are amazingly resilient. There is a documented " rally effect."

Gallup meta-analytics have found four universal needs that followers have of leaders:

  • Trust
  • Compassion
  • Stability
  • Hope

These needs are especially urgent during crises. People look for these traits in their leaders as a signal that their life will be OK and that they can be part of the solution.
How to Audit Your Leadership Approach During COVID-19
To help leaders audit whether they are meeting these four needs and gauge what their people are thinking, Gallup reviewed past research, applied it to the current COVID-19 crisis, and developed a very short pulse survey that you can send out and get a high response rate in only two days.

The tool includes five items built around the most important actionable organizational practices that will increase trust, compassion, stability and hope:

  1. My leadership has a clear plan of action.
  2. I feel well-prepared to do my job.
  3. My supervisor keeps me informed about what is going on.
  4. My organization cares about my well-being.
  5. Over the past 24 hours how often have you been practicing social distancing?

One thing is clear. Employees look to leadership to provide a path and to provide confidence that there is a way forward that they can contribute to.

Information provided by Gallup
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You're bombarded by information about the COVID-19 pandemic gripping the world right now, much of it changing hour to hour. You’re likely bombarded by questions too! Keeping yourself and your team educated and informed during times of uncertainty is important.

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