APEX Insights
What are the benefits to upgrading your S&OP Process?

The Sales and Operations Planning Process is used to align demand with capacity resulting in an integrated supply plan for a defined time horizon. An effective S&OP process enables an organization to:

  • Improve on time delivery to customers by making better commitments.
  • Increase capacity utilization yielding higher revenues and profits.
  • Reduce operational chaos as it sets a rhythm for the organization.

Customers are more satisfied due to the improved on-time delivery. Shareholders are happier with higher revenues and profits. Employees and suppliers appreciate the rhythm and stability of the plan. Leadership benefits from less chaos and the improved operating performance.

What opportunities exist for improvement in the process? Why it matters? Read below for insights.
S&OP Process Opportunities

The S&OP Process is a core process that is ultimately led by the P&L leader. The cadence should be either monthly or every 4 weeks. The leadership team should assess their status to the plan weekly. The process is about integration and coordination across the enterprise.

What are the gaps the need to be addressed using outside resources as needed?

  • Capacity buckets are not well defined for each unit of capacity - overfill or underfill capacity buckets

  • Capacity & Manpower Planning Model does not exist. - too much labor or not meeting throughput expectations.

  • The backlog is not linked to specific units of capacity - no visibility or measurement of how well capacity buckets have been filled.

  • S&OP Process is not documented in terms of cadence, responsibilities, timing, etc. - poor execution.


Why does the S&OP Process matter? It is a core operating system that is crucial to satisfying stakeholders - customers, shareholders, suppliers, employees, and your leadership team. It provides stability to the supply system, higher capacity utilization, and predictability in performance.


Why should you act Now? The payback on upgrading your process is more than 10x. It is a great investment. It will help you and your organization thrive.

Call to Action:

  1. Commit to assessing shortfalls in the S&OP Process.
  2. Upgrade the S&OP Process.
  3. Call upon APEX if you want the job done well.

APEX Management Partners, LLC works with its clients to escalate profitable growth and improve operating performance. When your team struggles, think of APEX.

Click the icon below to setup a meeting to discuss your organization at no cost except your time.

What letter grade would you give to your S&OP Process?
A - Excellent
B - Solid Process
C - Needs some work
D - Exists in name only
F - Absolute failure or non-existent

Steve Thornton
mobile: 713 208 6265