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11th November 2024

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News and comment from

Roy Lilley



Made of...

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I’ve never really understood why Alan Milburn is regarded by some as the great doyen of everything NHS.


For me, he's less St Saviour and more Jumping-Jack-Flash.


He was secretary of state for health when we were driving a Vauxhall Vectra and Glenn Hoddle was England football manager.


Over last weekend he joined in with the… ‘we can’t keep giving the NHS more money’, schtick. 


When in office, he saddled the NHS with billions of PFI debt and almost succeeded in turning FT hospital into not for profit businesses.


He's conveniently forgotten he was given ‘more money’… something which he now has the brass-neck to deride. 


Blair gave it to him, shedloads, a whopping increase… and guess what… NHS performance perked-up and waiting-list come down.


He introduced a labyrinth of competitive tendering to underpin the concept of patient-choice. It turned into gold-plated bureaucracy, cost a fortune and delivered no discernible improvement in quality.


And, we learned an expensive truth, patients are not that keen to travel for treatment and if they do, it’s principally to where waiting lists are shorter… and we all know they’re long, everywhere. 


Milburn tried to decentralise decision making with dinky primary care groups, some no bigger than a bridge-club. It took forever to transition them into something big enough to do enough. The up-shot was to reinforce inconsistent service-levels across regions.


The Milburn years… the muddle years with targets that missed the point and morale that plummeted.


Now, he’s back. Streeting is not old enough to have suffered Milburn’s jumble-sale of initiatives, neither to understand the difference between talking a good game and actually playing the game… and winning.


For some bonkers reason Silly Boy has appointed Milburn to the largely superfluous Department of Health Board but it does give Milburn license to tell us how stupid we all are.


Streeting, who himself asked for more money in the recent budget (please try and ignore the irony) squeezed £23bn out of the Treasury. 


The NHS’s underlying financial pressures mean that a large portion of the £23bn will go towards closing the current funding-gap, covering the increase in staff salaries, managing escalating day-to-day costs and work flowing through the system.


Streeting’s talk of reform is a fog of meaninglessness. 


Get run over by a bus; gangster or granny, millionaire or malingerer the NHS will pick-you-up, fix-you-up and get you up on your feet again. Which bit of that do you want to reform?


Talk is cheap.


What the NHS is in desperate need of is, modernisation.


Which is not cheap.  


New IT, machine-learned diagnostic support, diagnostic equipment, IT interfaces that patients can use as easily as FaceTime, demand forecasting, admin systems that don’t create more admin and buildings that are safe and easy to maintain.  


Labour was elected to reduce NHS waiting-lists. Streeting knows he can’t. Hence the distraction of consultations and ‘reform’.


No discussion required. Streeting’s life is full of ‘gets’; 


  • Get an ambulance at least as quick as a Deliveroo pizza.
  • Get to talk to a doctor, not a pretend doctor.
  • Get a diagnostic as fast as an MOT.
  • Get fixed-up with an appointment at least as quick as you can book a cut-and-highlights. 
  • Get people back to work and on with their lives.


That’s what Streeting has to get on with. Get delivered. Get right, first time, all the time, but…


… we all know he won’t until he gets social care sorted out…


vulnerable older people are disproportionately the highest cost and highest users of health and care systems. They are likely to have the longest length of stay and be the trickiest to discharge safely.


Look after them better and they’ll need less care and that means more domiciliary support and fixing social care…


... and…


children, the second highest users, especially the under-fives... for preventive care, immunisations, treatment of common childhood illnesses, respiratory infections, injuries, fevers, acute illnesses, help for mums and dads and accidents…


… giving them a ‘Sure-Start’ will reduce demand.


Streeting has to learn he cannot define himself through other people. Wrap himself in consultation and committees. Hide behind has-beens. 


He must step forward…


… NHS people have to know what he stands for, what he wants, how and when.


Streeting is not a natural leader. He uses authority instead of insight. The uses the power of his office, instead of capturing the power of his people.


This week, his upcoming speech must define him. Find a maturity that is missing. Create clarity out of his confusion. Blend reality with optimism. Hope, underpinned with helpfulness.


We’ll find out if he’s any ideas of his own. Any imagination. 


We’ll find out what he’s made of.

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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News and Other Stuff

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>> What did the budget do - for the NHS’s financial health?

>> Doctors to refuse overtime - in major dispute with hospital trust.

>> Shortage of Mo99/Tc99 generators - used in the preparation of radiopharmaceuticals for diagnostic procedures, imaging, and some cancer surgeries.

>> The leaders chosen to guide the government’s 10-year plan - reporting by Dave West at the HSJ, have a look and pay attention to the comments... I have nothing to add!

>> Trust shuts 10% of its beds in savings drive - this will end in tears.

>> Failing NHS bosses will lose pay rises under major reforms by Health Sec Wes Streeting - he will need to repeal Section 5 of the NHS and Community Care Act 1990: This section covers the powers and responsibilities given to NHS Trusts, including flexibility in employment terms. Senior pay is set by the Trusts remuneration committee. Not the DH+. He doesn't seem to understand his powers?

This week...


Making it easier to do essential training


'... Crucial training has been taking place at community hospitals, on rehabilitation wards and at dental practices, in a bid to help colleagues at Kent Community Health NHS Foundation Trust to get it done....'

LETYBY INQUIRY

Prof Brian edwards


Only one Doctor was pointing the finger at Letby.


'A Divisional Director who knew little about the concerns about sudden deaths on the neonatal unit despite it being part of her patch. From a non-clinical background, she was more concerned with business oversight and planning.'

_________________________________________________________________


She was relatively new in post and at the material time was concentrating on an upcoming CQC inspection

5th Edition

New and updated content.


Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.

⬇️ For more news, scroll down








This is what I'm hearing, unless you know different. In which case, tell me, in confidence.

__________


>> I'm hearing - An NHS GP, called Dr Shireen, who is some sort of TikTok phenomenon says people who are late for their appointments should be turned away. What should we do when the doctor is late with their appointment with us?  And, by the way, it is entirely likely that whatever ails the patient has contributed to their lateness, especially with kids, and busses. I sometimes think the world is going barmy.

More News

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>> New York system - lays off managers.

>> From thriving to surviving: ‘Poster Child’ general practice struggle symbolises primary care crisis - news from NZ.

>> Care Quality Commission - Question to the Department of Health and Social Care.

>> Childhood obesity in England’s most deprived areas is double that in affluent areas - this is a very important read.

>> Guy’s and St Thomas’ Foundation Trust confirmed it was considering reducing the estates teams from 151 to 65 - anyone who has ever been to these hospitals and seen the complexity, would regard this as bonkers.

>> Trusts need to prepare - for physician associate registration

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