The Path for Every Team Member

by Robert Martichenko, Chair, TrailPath Workplace Solutions

The Cultural Enablers dimension of the Shingo Model™ emphasizes the foundational role of people and leadership in driving organizational excellence. As we have learned, without a strong principled culture, sustainable improvement and organizational alignment are not possible. Learning from the Shingo Model, we understand that a critical principle relative to culture is Respect Every Individual. Respect Every Individual emphasizes the importance of valuing and empowering people at every level of the organization. It embodies how we exemplify dignity and self-worth —the essence of treating every employee, customer, and stakeholder with value, regardless of their role or status. The focus is on the individual: knowing, understanding, and improving people as unique individuals.

While the principle of Respect Every Individual is firmly entrenched in our organizational excellence lexicon, we are always left with the question of how to implement this principle. Instead of thinking about a “one brush stroke” strategy for this principle, what if we had a Path for Every Team Member (PFETM) that acknowledges and understands the vast range of needs and motivations of people as individuals?

PFETM is the development plan for individual team members to sincerely participate in their work environment. This plan is the learning-and-action-plan that recognizes all people are unique and have individual needs to thrive inside the organization. With this unique and personal plan in place, all team members can participate by believing in the organization and by building sincere, honest, and trustworthy relationships. Additionally, they contribute to creating meaningful employment environments for everyone. With this idea in mind, what areas of our work...

The Mistakes that Make Us

by Mark Graban

Receives Shingo Publication Award

37th Annual Shingo Conference

April 28-30, 2025 | Provo, Utah, USA

Save 25% when you register a group of three or more

New Half-Day Workshop Added

Workshop 4/28: Leadership Strengthening Through Equine Experience

Instructor: Ted Iverson, Shingo Examiner and Certified Instructor

Throughout history, some of the greatest leaders have developed essential leadership attributes through their interactions with horses. The powerful yet gentle nature of horses, combined with their playful and cooperative spirit, has helped humans expand their own capabilities—both as individuals and as leaders of larger organizations.

This engaging session will use the unique nature of horses as real-time reflections of our leadership abilities. By observing and interacting with these intuitive animals, participants will gain deeper insights into leading with awareness, adaptability, and cooperation. Horses respond to authentic leadership, offering immediate feedback that challenges us to refine our approach and embrace a more connected and systemic way of thinking.

Grounded in the Shingo Guiding Principles of Respect Every Individual, Lead with Humility, and Think Systemically, this experience will provide a transformative perspective on leadership. Attendees will leave with a renewed understanding of how to build trust, communicate effectively, and inspire collaboration—both within their teams and across their organizations.

Appropriate Attire:

• This event will take place in equestrian as well as classroom settings. Depending on weather, we will be both outside and inside.
• Closed toe shoes or boots to protect from dirt, sand, horses, etc.
• Long leg pants with good mobility.
• Jacket, hat, sunglasses to provide comfort outdoors.

Sponsored by

RANDOM TRIVIA

January's Trivia Question:

Who has the most knockouts in boxing history?

• Billy Bird (48% answered correctly)

Utah State University MBA with an emphasis in Organizational Excellence

Invest in Yourself

Congrats Zimmer Switzerland

Shingo Bronze Medallion Recipient

Shingo Asia-Pacific Conference

Bangkok, Thailand | June 4-5, 2025

Group discounts available

Join us for the inaugural 2025 Shingo Asia-Pacific Conference in the vibrant city of Bangkok, Thailand on June 4-5, 2025.

• Dive into the forefront of organizational excellence and innovation at our two-day event, where we'll explore the theme "Shaping the Future Using the Shingo Model." 
• Gain valuable insights from industry leaders, experts, and practitioners on how to use the Shingo Model to drive sustainable growth, organizational excellence, and continuous improvement within your organization.
• Experience dynamic keynote speeches, panel discussions, and networking opportunities designed to inspire, educate, and empower you to transform your organization and achieve organizational excellence.
• Connect with like-minded professionals from across the Asia-Pacific region, share best practices, and discover new strategies to enhance performance, efficiency, and customer value.
• Don't miss this chance to be part of a transformative journey toward shaping the future of your organization using the world-renowned Shingo Model!

Secure your spot now and join us in Bangkok for an unforgettable experience of learning, collaboration, and growth!

Are You a Shingo Alumni? Complete Your Education Today.

Shingo Alumni are individuals from a wide variety of organizations and industries around the world who have attended the entire Shingo workshop series.

These individuals distinguish themselves by applying what they learn in the workshops as they implement systems that help to drive their organization's cultural transformation.

All Shingo Alumni have the opportunity to be recognized on stage during the Awards Ceremony at each Shingo conference.

Shingo Workshop Schedule

DISCOVER EXCELLENCE

Feb. 11-12 | Face-to-Face 

Presented by S A Partners

Language: English

Host: Navsea in San Diego, CA, USA

CULTURAL ENABLERS

Feb. 11-12 | Face-to-Face 

Presented by GBMP Consulting Group

Language: English

Host: OC Tanner in Salt Lake City, UT, USA

CONTINUOUS IMPROVEMENT

Feb. 11-12 | Virtual 

Presented by GBMP Consulting Group

Language: English

Host: Sensata Technologies

SYSTEMS DESIGN

Feb. 12-13 | Virtual 

Presented by HKPO

Language: English

Host: Newmont Corp.

BUILD EXCELLENCE

Feb. 18-19 | Virtual 

Presented by GBMP Consulting Group

Language: English

Host: Sensata Technologies

DISCOVER EXCELLENCE

Feb. 26-27 | Virtual 

Presented by HKPO

Language: English

Host: Digital Room

Workshop Just Added - New Industry

CONTINUOUS IMPROVEMENT

Mar. 3-4 | Face-to-Face 

Presented by S A Partners LLP

Language: English

Host: OC Tanner in Salt Lake City, UT, USA

ENTERPRISE ALIGNMENT

Mar. 4-5 | Face-to-Face 

Presented by Lensys Training Center

Language: Spanish

Host: Mabe MPT Electronica in Querétaro, Mexico

ENTERPRISE ALIGNMENT

Mar. 4-5 | Face-to-Face 

Presented by GBMP Consulting Group

Language: English

Host: Tiara Yachts in Holland, MI, USA

SYSTEMS DESIGN

Mar. 4-5 | Face-to-Face 

Presented by GBMP Consulting Group

Language: English

Host: AGCO in Jackson, MN, USA

DISCOVER EXCELLENCE

Mar. 5-6 | Face-to-Face 

Presented by S A Partners LLP

Language: English

Host: Utah Transit Authority in Salt Lake City, UT, USA

SYSTEMS DESIGN

Mar. 6-7 | Virtual 

Presented by ICG

Language: English

Host: US Synthetic

SYSTEMS DESIGN

Mar. 11-12 | Face-to-Face 

Presented by Lensys Training Center

Language: Spanish

Host: Borgwarner Morse Systems Mexico in Jalisco, El Salto, Mexico

BUILD EXCELLENCE

Mar. 11-12 | Face-to-Face 

Presented by GBMP Consulting Group

Language: English

Host: AGCO Corporation in Jackson, MN, USA

CULTURAL ENABLERS

Mar. 11-13 | Virtual 

Presented by S A Partners LLP

Language: English

Host: Servier

DISCOVER EXCELLENCE

Mar. 18-19 | Virtual 

Presented by GBMP Consulting Group

Language: English

Host: Sensata Technologies

For assistance in selecting a Shingo affiliate for in-house training on the Shingo Model, contact amy.sadler@usu.edu. 

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