What's Going On?

Arbor Rehab Good Newsletter!

Although a lot has changed this past year, your excellent patient care has not!

Looking back, our therapy teams should feel good about what all they've accomplished in the past year. Looking forward, there are a lot of good things to come!

Welcome Tara Newsome, SLP

Arbor's New Director of Clinical Operations!

By now you've all had a chance to meet the dynamic Tara Newsome, SLP and Director of Clinical Ops.. Her history of fulfilling this role with our sister company Aspen and working alongside her Arbor counterparts has her well versed in our approach to quality resident care and customer satisfaction. She brings a wealth of ideas and savvy strategies to Arbor and we are happy to have her on our team! Welcome Tara!

As Tara and Cindy have had a chance to meet with our teams, we found out some pretty interesting facts about each department!

In alphabetical order, here's highlights about each team!

Andover Village- Congratulations to Two Moms-To-Be! OTR Adriana and PTA Daryl are expecting their new additions this spring!

Avon Oaks - FRC DPT Kim masterminded condensing 2 treatment areas into one as they prepare to open a new dialysis unit!

Concord Village- OTA Ashley recently announced her engagement to be married! Congratulations Ashley!

Falls Village- FRC PTA Randy logs over 2 Miles of walking each day in his facility, plus numerous stair climbs! Who needs a gym!

Green Village- This facility was named one of the Top 10 in the Nation by US News and World Report. Kudos for being a part of this success Team Green!

Memorial Gables - Although this team has only worked with Arbor for about the past 5 years, therapists Bret, PTA and Julia, SLP have been at the facility for the past 17 years!!

Mill Manor- This may be our smallest facility but FRC OTA Sean has rocked rehab recruitment by bringing in multiple staff members! Thank you Sean!

Normandy Manor-This team is focused on ensuring we provide therapy services to the AL and IL Residents! This is in addition to a robust program to take care of their long term resident needs!

Shady Lawn-This team is so excited to gain a nearby sister clinic at Green Village. The Shady Lawn therapists know how to create a welcoming atmosphere while delivering our trademark great care!

The Northridge-Such a flexible and helpful team! We appreciate this crew for their work on supporting their new sister clinics. The Northridge is led by Jessica Manning and they don't hesitate to lend a helping hand!

The Welsh Home- FRC PTA Alecia has been a dedicated Arbor employee for 17 years! Congratulations and thank you Alecia! And by the way, this is the Triple A Team of Alecia, Andrea an Amy!

White Oak Manor- Welcome to FRC PTA Bethany! She is doing a great job seeing the potential in each individual and organizing care for these residents!

Stay Tuned for NEW CPT Codes!

As of January 1, 2024, CMS approved of three new CPT codes for caregiver training. Unfortunately three are several questions yet to be answered regarding the use of these codes. As soon as CMS clarifies our industry's important concerns, we will provide training!

Good Grief...GG Again?

Many of you have had extensive training about the importance of Section GG. It impacts reimbursement to our facilities in so many ways from case mix score to quality measures to the strength of your outcomes. All of this can impact star ratings and the ability to retain managed care contracts.

Upon review of GG Scores throughout Arbor, some common errors were noted. PTs do not always have the latest information about toilet and tub transfers which results in an artificial down scoring of these areas. Please communicate with your colleagues about tub and toilet transfers for the most accurate scoring. Our website has an updated 1 day tracker as an option to ease inter-departmental communication. Check it our under Arbor Forms and Binders> Operational Forms OR under the Arbor Rehab Education tab, Section GG Resources.

Please try to complete your discharge summaries in a timely manner to include accurate GG Scoring.

Unsung Heroes!

Let's give a shout out of gratitude to the people behind the scenes

who make things happen!

Cathy Stitts is our Executive Vice President who oversees all things billing, HR, contracts and more! She has been with our owner Rob Vadas for over 26 years!

Next is Phil Stitts, our Business Office Manager. He oversees our paychecks and benefits among many other financial matters. He has been with our owner for almost 24 years!

Last but not least is Heather Giurbino, Human Resource Coordinator. From on-boarding new employees to supporting benefits management, Heather is our Go-To person! She has been with us for almost 20 years!

These three outstanding individuals are the backbone of Arbor Rehab and we are extremely grateful for their hard work and dedication.

Arbor Rehabilitation |www.arborrehab.com