My Vision

Today's Technology Provides New Services and Opportunities

As the world changes in terms of technological advancements, it has also transformed the way businesses operate.

For instance, you probably use Zoom or Teams for vrtual meetings, but But have you taken advantage of the new technologies in your security and monitoring model?

New technologies can open new opportunities that provide growth and a potential lead over competition. There are now new interactive video services that the industry can take advantage of – all in the cloud. We call it the new alarm industry.

Services such as video verification, remote guarding, virtual guard tours, business management and virtual doorman – all using advanced video analytics, artificial intelligence and cloud recording of events should be part of your business model. 

In the article below, you'll see even more new and unique services that you can take advantage of. The new video alarm industry is here and is opening new opportunities and possibilities for monitoring stations and integrators. 

-Avi Lupo, Co-president

Unique New Interactive Video Services with Matrix

Why Matrix? One reason is that Matrix Interactive offers many new and unique services that every central station and every integrator can take advantage of:

Video Alarm Panel - Mobile Arm/Disarm Video Zones

Cameras with a wide range of AI analytic options work just like intrusion systems. They can be programmed as zones and armed and disarmed by schedule or by mobile app.

Secure Connectivity – Patented VPN Network

A new standard of security from end user sites to COPS Monitoring with no need to open ports or firewall hole punching.

Automated Devices (Cameras, etc.) Registration and Credentialing

Automated registration process of all cameras and other devices with no need for IT networking.

Low Cost Cloud Video Event Archiving

No need for an NVR or DVR. Economical storage of video events for up to 7 years.

Plus, we have many other interactive video services including Multi-view of Live and Recorded Events, Voice Down and Activation of Remote Relays,

Remote Guarding, Virtual Doorman, and Scheduled Video Guard Tours.

To learn more about how the new and uniqe video services can benefit your company, contact us today.

Where's Avi?

Both Cliff and I will be at ISC West. Let's meet up in Las Vegas. When we meet, we have a lot of exciting things planned at the NEW DICE that I would like to share with you personally.

Email me at  avi.lupo@dicecorp.com to schedule a time to meet up in person. If you are not able to connect in person, no worries schedule a virtual demo of MATRIX INTERACTIVE

In addition to ISC West, we are alson planning to attend ESX in Louisville, Kentucky. I am sure that there will be some additional events that I will be attending inbetween those two great shows. I'll keep you posted.

Hope to see you soon! Safe travels. 

-Avi

What is SIP?

You may have heard the term SIP communications but what does it really stand for and why does DICE use it as part of Matrix?

SIP stands for Session Initiation Protocol. It is a communication protocol used to support multimedia services such as voice calls, video chat/conferencing and instant messaging over the Internet. SIP is one of the key enablers of Voice over IP (VOIP) and it offers a new generation of communication services across the Internet, as well as over fixed and mobile IP networks.

Its primary benefit is the fact that it provides a direct connection between private or local telephone systems (private branch exchanges, also known as PBX) and the public telephone network. This way, both businesses and individuals won't need a legacy telephone line in order to connect. That is why Matrix uses SIP communication for click to call, voice down and our video services.

IN fact, dDid you know that DICE provides a PBX system using SIP technology at no charge with Matrix?

To learn more about how SIP, our PBX system, and the new and uniqe video services can benefit your company, contact us today.

The Matrix Interactive Difference

The Error Reduction Management System

Have you had a problem at a site but weren't sure if it was an installation issue or a carrier issue? Here is another unique and very important solution from DICE that provides the solution for central stations and dealers:

Our Error Reduction Management System helps dealers fix and manage their installations. Many dealers and central stations are already using it to help trouble shoot dealer issues. It also helps to point out which clients have switched from POTS to cable carriers.

The first page shows subscribers sites that have communication errors with the DICE receiver farm. It also shows the carrier of the subscriber who is providing service to the dealer’s customer. This also shows the Central office that the telecom is connected to at the last mile. 

The second page shows all of the industry’s alarm companies that use that central office. It also indcates how many successful calls have made to the receivers and how many have not been successful. This information will help dealers to know whether it is a site issue or a carrier issue. 

Many say that communication issues are a telecom issue or it is because POTS is sunsetting. This isn’t the case, POTS is not sunsetting, in fact it's growing by cable operators and carriers. The new VoIP services are simply IP transmissions with voice. We will have an article that further explains this very soon.

To learn more about our Error Reduction Management System and how it can benefit your company, contact us today.

The IPtelX Advantage

Keeping You Connected with the Smartest Telecom Solutions

Alarm signals are complex and require the clearest carrier route for error-free delivery, but many telecom providers who say they can deliver error-free signals are unable to meet their customer’s needs.

Most monitoring stations are unaware they are not receiving signals. With unreliability driving subscribers to choose do-it-yourself alternatives and the health and wellbeing of the alarm industry uncertain, many are searching for cost-effective, proven solutions.



IPtelX: Delivering clean communications

As the alarm industry transitions from analog to VoIP-based technology, alarm monitoring centers are noticing an influx of unreliable signals from carriers who don’t understand alarm signaling. When a subscriber and central station use different telecom carriers, the alarm signal might not be peered directly to the central station’s telecom, resulting in the signal being compressed and modified by an aggregator who acts as a middleman in the process.

With the IPtelX alarm signal network, there is no go-between. We’re peered with almost every subscriber’s carrier, obtaining the signal from the source as soon as it reaches the central station. This guarantees the highest-quality transmissions possible.

Give us a call. IPtelX will help you understand the options and help you make the right decision for your company.