DICE: The Most Stable Monitoring Automation Company and Platform in the Industry

Dice Adds Over 1000 CPU Cores to Each of its UL/ULC Data Centers

DICE significantly enhanced its data center infrastructure by adding over 1,000 CPU cores to each of its UL/ULC-certified facilities in North America. This strategic investment addresses the surge in demand from alarm companies seeking increased capacity and scalability for their operations.

This expansion not only accommodates the growing needs of existing customers but also positions DICE as a preferred partner for large-scale global providers. With a robust and scalable infrastructure, DICE can confidently support the demands of even the most complex and demanding security operations.

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800-786-3423 or 989-891-2800

Dice Deploys its New Hosting Infrastructure in Over 38 Global Data Centers 

Dice has deployed its new hosting infrastructure in over 38 global data centers including its two owned centers in North America and is highlighting its focus on being the lowest cost provider of infrastructure for the security industry around the world.

These data centers are actively used to serve its growing interactive video and alarm monitoring clients overseas plus allow DICE to process web applications locally and closest to its growing alarm dealer base in North America.

Having the additional data centers allows DICE to provide not only cloud services for companies who do not want receivers on their site, but also backup and disaster recovery services, all on a global basis. This gives our clients a worry-free, cost savings, and future-proof solution.

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800-786-3423 or 989-891-2800

IPtelX Spearheads Branded Calls Provides Dealers their Logo on all Alarm Calls to Clients

Are your voice calls to keyholders going unanswered? IPtelX has spearheaded branded calls giving dealers their logo on all alarm calls to clients as carriers begin to push graphics to the mobile handsets.

In the last few years, wireless companies have had the calls appear as spam on caller ID. Without being able to cancel an alarm, this has caused serious problems, especially unneeded dispatches to PSAPs. The result has been more false dispatches, giving the industry a “black eye” and a bad reputation. 

We remove the spam problem. We remove the identity problem. We remove the issue of people not answering your phone calls.

Problem solved! We fix your spam problem. Now keyholders will answer your phone calls. The perfect solution for any central station and any automation monitoring software. 

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800-786-3423 or 989-891-2800

Dice Increases its Video Interactive Business Quickly Connecting Thousands of Cameras Worldwide.

DICE has witnessed a remarkable surge in its video interactive business, rapidly connecting thousands of cameras globally. In 2024, this segment experienced over 200% growth, driven by a unique and disruptive approach.

Breaking away from traditional per-camera pricing models, DICE offers a seamless, integrated system compatible with all camera types worldwide, regardless of connection fees. This innovative approach has resonated strongly with corporate clients and large-scale video interactive providers, fueling this impressive growth trajectory.

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800-786-3423 or 989-891-2800

IPtelX Expands its Overseas Connectivity

DICE's sister company, IPtelX, has expanded its overseas connectivity with growth outside the US for the first time in its history.

This expansion allows us to better serve North American companies with growing international business needs. By connecting with carriers and service providers worldwide, we can now facilitate seamless international call flows for our customers.

With a growing number of DICE customers utilizing video operators based in countries like India and the Philippines, IPtelX's expanded overseas connectivity provides crucial support for their international operations.

This strategic move underscores IPtelX's commitment to providing comprehensive and reliable communication solutions that meet the evolving needs of our customers in an increasingly interconnected world.

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800-786-3423 or 989-891-2800

Dice’s Dealer Billing System Now Seamlessly Integrated To Microsoft Business Central Financial Solutions Continues To Grow

Tired of complicated billing for your central station? Our Matrix Dealer Billing module simplifies everything!

DICE's new dealer billing systems are now seamlessly integrated to Microsoft Business Central financial solutions. We continue to grow as more global companies operating in multiple centers in multiple countries deploy the solution. Microsoft and its vast sales engine provide Dice extra growth in this area.

Here's how it helps you:

• Seamless Integration: Works perfectly with Microsoft Dynamics Business Central, a powerful accounting system. that has been customized for the alarm industry.
• Customizable Rates: Set individual prices for each dealer based on services offered (intrusion, PERS, call answering, etc.)
• Automatic Tiers: Create pricing structures with tiers based on account volume. Billing automatically adjusts based on these tiers.
• Flexible Charging: Choose how to charge dealers - by signal count with overcharge fees, set fees, or a combination.
• Easy Proration: Effortlessly prorate new accounts - you decide if you offer a free month!
• Detailed Reports: Invoices come with clear summaries per service, including totals, descriptions, account and event counts, and a detailed report.

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800-786-3423 or 989-891-2800

Dice Increases its Hosting Footprint to Now Include All Alarm Automation Suppliers 

DICE is now offering its robust, UL827A-certified data center infrastructure to host a wide range of alarm automation platforms. This expansion empowers central stations to choose DICE as their preferred hosting provider, offering a more reliable and secure alternative to dealer-provided hosting solutions, often treated as an afterthought.

By choosing DICE, central stations gain access to a secure and compliant hosting environment that can accommodate any alarm automation platform. This flexibility allows for greater choice and freedom in selecting the best technology for their specific needs.

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800-786-3423 or 989-891-2800

Dice Continues to Have ULC Advantage in Canada 

Dice continues to have ULC advantage in Canada as the only hosting center capable of providing hosted infrastructure to any automation platform. Many alarm companies who thought they could help host software services are finding out that ULC isn’t going to accept this very easily without vast investments from both partner companies. DICE's new infrastructure and its very low cost as a ULC data center option is starting to dominate the landscape.

By 2025, Canadian rules require central stations to have backups in separate locations. Building your own is expensive.

DICE's solution: Host your system in our secure, ULC compliant data center. Plus, enjoy other benefits like reduced costs and easy management.

Don't wait! Call DICE today to secure your spot and be ready. 2025 is right around the corner!.

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800-786-3423 or 989-891-2800

Meet with Avi at These Great Events First Quarter 2025

Let's meet in 2025. Following are the evets I will be attending during the first few months of the new year.

• Barnes Buchanan Conference Palm Beach, FL in- February 6-8
• Integration Association of Florida (IAF) in Palm Coast, FL - Feb 12-14,
• NJELSA Symposium & Annual Expo in Atlantic City, NJ - March 19-21
• ISC West in Las Vegas - March 31 - April 4 

As we approach each event, we will send reminders with more information. There are a lot of exciting things already in place and planned for the future at the New DICE that I would like to personally share. You can email me at avi.lupo@dicecorp.com or call 857-257-9000 to schedule a day and time at each event.

If you won't be attending, Zoom is a great way to meet me without having to travel. You can see a demo of Matrix Interactive Video, learn more about all that the New DICE can offer, and much more.

Hope to see you soon either in person or on a Zoom call! 

-Avi

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Previous Issues of The DICE Monitor

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800-786-3423 or 989-891-2800

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