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The MTA’s contactless fare payment program, OMNY, is coming for Reduced-Fare customers this year! If you are a Reduced-Fare customer or would like to apply for Reduced-Fare and would like to know more about OMNY, please let the MTA know using this link. The form only takes a minute to fill out. Should you have any other questions or feedback, you can ask them here.
We are excited to get people tapping away using OMNY!
We incorporate customer feedback in all that we do. Contact us with questions, concerns, experiences, or ideas about accessibility in our system. In your email, please specify:
The type of feedback,
service you were riding,
the general issue (bus ramp/lift, subway platform gap, employee commendation, etc), and