Dear readers, 

We can certainly see the MENA region embracing the winter season with re-openings and additional offerings to the Leisure and Entertainment industry. We wish every success to our Members as they embark on what we hope is their best season yet.

We have brilliant insights this month across our Talk Articles highlighting hot topics and news from within the Leisure, Entertainment and Amusement sector. On our podcast, Member Musing, you can find guests Noel Dempsey, Business Development Director, Pico Play and Bruce Ramus, Art Director, Ramus Illumination, talk about their partnership and vision of bringing inspiring light installations to consumers around the world. Be sure to check out all these fantastic pieces below and stay informed on the latest trends, advice, and best practices.

This month we were delighted to unveiled the MENALAC Events Calendar 2023-24, and we can’t wait to bring you a range of opportunities to learn, explore and network with the Middle East and North Africa’s Leisure, Entertainment and Attractions industry. We kicked off our new event season with our wonderful MENALAC Autumn Mingle. A big thank you to Wavehouse, Atlantis The Palm, who hosted the evening which was buzzing with chatter and excitement. Also, thank you to everyone who attended our first mingle, it was fantastic to see so many of you and catch up.

Don’t worry if you couldn’t make this event as we have another one lined up in December! Keep reading to find out more about this next opportunity and our other upcoming events, including the highly anticipated MENALAC Awards of which nominations will open on the 1st of December 2023. Could you be one of our 27 winners? Watch this space for how to nominate.

Sponsoring MENALAC events is not just an opportunity to connect with the dynamic and thriving Leisure and Amusement industry in the Middle East and North Africa; it's a chance to make a lasting impact. By becoming a sponsor, you'll not only gain extensive visibility but also be a vital contributor to the growth and development of the MENA Leisure and Amusement sector. Embrace this opportunity and let your brand stand out at MENALAC events! Click this link for more information-
FAWASEL
Founded by Dallah Albaraka in 2021, Fawasel was established to spearhead the group’s efforts in the entertainment and tourism sectors in Saudi Arabia, as part of Dallah's continued commitment to being a successful partner in realizing the Kingdom’s Vision 2030.Fawasel specializes in developing entertainment and tourism concepts and experiences from inception to development. We strive to deliver unique and unforgettable experiences for locals and international visitors.

ProFun
ProFun is a management consulting and attraction management firm that specializes in identifying efficiencies that maximize or further optimize new and existing operations at visitor attractions, including theme parks, waterparks, surf pools, museums, aquariums, destination resorts, brand centers and other entertainment attractions. Our firm operates under the brands MR ProFun, ProFun (KSA projects) and Pro Swell (Surf Pools Resorts).

The Shipping Monster
The Shipping Monster provides global logistics and storage solutions to touring exhibitions, attractions, FECs, live events, and the entertainment industry. Since 2009, they have offered our custom shipping solutions to the live events, attractions, and entertainment industry. With over 200 offices worldwide, they are everywhere and offer all the transport services: domestic and international trucking, air freight, and ocean freight. With their own worldwide customs brokers, they produce their own ATA Carnets, to help with import/export documentation preparation, providing the right options and expertise! Need production management help with your project too? They have experienced teams under the Production Monster to run your installations and loadouts. When it is time for your show to go dark, or your gear to rest before hitting the road again, their other sister company, the Storage Monster, has Dry and Climate storage for you all over the globe. 

3D Hub
We help clients turn their vision into reality through the following services: 3D Printing, 3D Model Production, Concept and Design, Styrofoam, Fiberglass / GRP, Paint and Post-processing. With a combination of cutting-edge hardware and industry expertise, we can implement new products to market in a much faster, efficient, and sustainable way than ever before. Trusted by over 500 clients across 15+ industries, we at 3D HUB empower our clients to take their projects to the next level. Our journey began with a profound belief: the possibilities of 3D printing are endless. Yet we remain ahead of the curve as one of the first to tap into its potential. Now our mission is to share our learnings with our clients, so they can bring their dreams into real life.

Blocks Group
A new age local construction company specialized in theming and creative solutions. Meticulously creating breathtaking experiences, in unison with those who are redefining the entertainment culture

Noel Dempsey, Business Development Director, Pico Play and Bruce Ramus, Art Director, Ramus Illumination discuss their goal to brighten the Leisure and Attractions sector with poignant light installations. Listen Now
Point of Sale (POS) systems are where approximately 90% of guest-staff interactions occur, serving as an intermediary zone situated between guests' anticipation of experiencing the park's attractions and their actual enjoyment of them. Customers interact with your Amusement Park POS system during the process of entering your facility as they await being immersed in a world of fun or as they order some food and beverages to satisfy their appetites. An ineffective theme park POS software that causes delays at any customer touchpoint can significantly impact your guests’ overall experience at your facility. 
Your amusement park POS system plays a crucial role in determining the speed at which cashiers can process transactions and reduce queue times. Even a seemingly simple transaction can be the difference between an unforgettable guest experience and one they’d rather forget!
Over the years there has been much debate as to the most effective style of leadership, from autocratic to democratic, from functional leadership to transformational leadership. And there is a good argument to say that all the styles are needed depending on the situation we find ourselves. Well, the situation we find ourselves in is a rapidly changing world, and what is needed is to learn, respond and adapt to ensure success in all aspects of our business.
 
When we explore safety culture, we recognise that it does not exist in isolation to the organisational culture, and even the best policies, management systems and procedures will fail if we do not have an organisational culture that is open and fair, where learning is expected, trust is high, and fear is low.
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