June 30, 2021
There were many ways B2B and B2C businesses adapted to the “New Normal” last year. The question remains – which of the many 2020 payment trends we identified last year are making the jump to 2021 and beyond?
The APS Payments team has identified some of the top payment trends in 2021. Let’s explore six of these payment trends below.  
Contactless Payments: In March 2020, an RTi Research study indicated that 29% of consumers expressed concern catching COVID-19 handling cash, and 22% of consumers were concerned about catching COVID-19 from handling payment terminals.
Interesting 4th of July Facts 

1. The Declaration of Independence was not signed on July 4, 1776. That’s actually the day it was formally adopted by the Continental Congress, but it wasn’t signed by most signatories until August. 

2. American typically eat 150 million hot dogs on Independence Day, “enough to stretch from D.C. to L.A. more than five times,” according to the National Hot Dog and Sausage Council.

3. Three presidents have died on July 4: Thomas Jefferson, John Adams, and James Monroe.

4. John Adams believed that American independence should be celebrated on July 2, as that’s the actual day the Continental Congress voted for independence in 1776.
5. Annoyed that Independence Day wasn’t celebrated on July 2, Adams reportedly turned down invitations to July 4 celebrations throughout his life.

6. Every July 4, descendants of the signers of the Declaration of Independence tap the Liberty Bell 13 times in honor of the original 13 colonies.

California Lodging Expo® and Conference
December 6, 2021
Crowne Plaza Los Angeles - Commerce Casino

Mark your calendar for the premier California Lodging Industry trade show!

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The only Golden State Hotel Market Conference

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U.S. Business Travel Might Not Recover Until At Least 2024

Lingering COVID restrictions and a patchwork approach to reopening will prevent the business travel segment from recovering until at least 2024, according to a Tourism Economics analysis by the U.S. Travel Association.

Travel overall is by far the U.S. industry hardest hit by the ongoing fallout of the COVID-19 pandemic. Spending on travel for large, in-person professional meetings and events (PMEs) declined by 76 percent last year...

Upsells: What Hotels Need to Know
By Anisa, Revinate

As the legend goes, when McDonalds began asking customers if they wanted fries with their burgers in the 70’s, their sales spiked. In fact, they were able to get nearly half of their customers to add fries with that simple question. Why is the sales technique, known as upselling, so effective?

Upselling, or persuading customers to purchase a more expensive, upgraded, or premium version after they have made a purchase decision, works because customers have already made the hard decision to buy.

Business Groups Urge: Restore Tax Credits, Net Operating Loss Deduction

The California Chamber of Commerce and a coalition of business groups are urging state legislators to restore the net operating loss deduction and business incentive tax credits that were suspended and capped by AB 85 last year.

The action was taken as part of last year’s strategy to close an estimated $54.3 billion budget deficit — a deficit that never came to fruition.

Make your employee evaluation form work for you

Most managers claim to know exactly who their top performers are, as well as those who need to pick up the pace. Sometimes it’s obvious, but other times the contributions of your top talent may go unnoticed. Do you really know how your employees stack up, and whether they’re meeting or exceeding your expectations?

In the effort to understand the performance of your workers, it really helps to have an effective employee evaluation form....

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