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Where the Rubber Meets the Road

A Hotel is Better than...

Learn how to access our LGBTQ Shelter in Providence below ↓

... a bench at the train station.

Just in time, given this weather, the state has stepped up to staunch the increasing numbers of people living on the streets with a $1.44M contract to lease shelter space for the next 6 months with Community Care Alliance administering wrap-around services. With this lease, 56 rooms will house up to 70 individuals and family members. We want to do better than this, but this is where we are.

Stepping Up Services for the BIPOC Community

The ribbon cutting was attended by CEOs Ben Lessing and Beth Lemme-Bixby, Pawtucket Mayor, Don Grebien. and US Senator, Jack Reed.

Ben Lessing, Community Care Alliance CEO/President

“We are thrilled to collaborate with Tides on this important initiative. Collectively, our objective is to develop a more multicultural behavioral health system that is accessible and responsive to the needs of children and families.”


Beth Lemme-Bixby, Tides Family Services CEO

“This approach is critical to reducing health disparities and moving toward health equity. Our goal is to go beyond traditional psychiatry and outpatient care to deliver services centered around trust.”

NEXO A Collaboration Connects Multi-Cultural Families with Services

Community Care Alliance and Tides Family Services has just made it easier for Spanish-speaking families to receive behavioral health services for their children in communities that are overlooked and under-resourced.


The NEXO Center for Mental and Behavioral Health or NEXO Centro de Salud Mental y de la Conducta opened on December 9th at 242 Dexter Street in Pawtucket where children can access both community-based and outpatient mental health services regardless of the family's insurance status. The center staff uses evidence-based practices to provide integrated care that addresses chronic and toxic stress.


The clinical team is led by Board-Certified Pediatric Psychiatrist Dr. Ornella Potter, who said, “Our goal is to be there for families in times of crisis, to provide timely treatment and to empower individuals to make commitments that preserve families. We know that receiving health information from trusted messengers within the community helps clients navigate the language and cultural barriers they may face in accessing services. ”


Funding from the June Rockwell Levy Foundation and the Pappitto Opportunity Connection makes these services possible and help eliminate barriers to accessing care.

To access NEXO services, call Ana Lopes, LICSW, Director of BIPOC Behavioral Health, at 401-712-3273. 

How to Access the LGBTQ Specialized Shelter

Elmwood LGBTQ will be accessed like any other emergency shelter via the Coordinated Entry System 401-277-4316.  

A phone call to the Coordinated Entry System (CES - 401-277-4316) is required to be accepted into any shelter in Rhode Island.


By speaking with the intake person, individuals and/or families are placed in the list queue and will receive a prioritization score.


During the shelter assessment process, applicants can designate which shelters they would be willing to go to. If they meet the criteria for the LGBTQ Shelter, a referral will be made to the Elmwood location.


This placement on the list should be refreshed with a new phone call every 30 days, but not before.


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