A carrier change needs a clear decision. Record who was booked, what changed and who approved it.

Double brokering can involve an unauthorized handoff. Use the worksheet to keep each change visible and share the approved plan with your team.

Record the contracted broker, authorized carrier and transportation owner. Agree whether another party may arrange or perform the move, what approval is required and how the team will be notified.

• Original assignment.
• Proposed change.
• Independent confirmation.
• Named approval. Updated dock instructions.

Log the original assignment, proposed replacement, request time and reason.

Confirm through an independently verified contact.

Name the approver. Send updated carrier, driver and equipment details to shipping and receiving.

Keep the approval with the load record.

Agree stops, locks and seals, check-ins and the escalation owner before dispatch.

A confirmed carrier on paper does not confirm the person holding the paperwork. Verify changes through a number you already trust, and agree who gets the call when the pickup plan changes.

In October 2025, reports described the theft of Shaquille O’Neal’s customized Range Rover during transport from Georgia to Louisiana. The vehicle was reportedly worth about $180,000; reporting also described an alleged compromise of the transport company’s system.

If it can happen to Shaquille O'Neal — a dealership, a "verified" carrier, and a six-figure asset all in place — it can happen to any load, at any gate, on any Tuesday.

Before your next shipment: who is at the gate, how were they confirmed outside the email thread, and who owns the response if the real carrier questions the order?

Use one lane to review the coverage plan, verification, communication and complete cost. If the move meets the standard you agreed on, discuss what comes next.

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