April 5, 2024

The Transformative Impact of House Calls: Part II

Blair Findlay, HCCI Development Associate, rode along with Dr. Paul Chiang, HCCI’s Senior Medical and Practice Advisor, for a day of house calls. Dr. Chiang also serves as Medical Director for Northwestern Medicine HomeCare Physicians. In this series, Findlay shares her experiences and insights from that day. Read part I here.

“Hospice” can be a scary word. My impression of hospice care, for example, came from watching my grandpa slowly die in a hospital bed that was in his living room when I was eight years old. So, when Dr. Chiang told me our first patient of the day, Betty, had “graduated from hospice last year,” I was confused.


“Betty” (the patient’s name has been changed for privacy), 87, reminded me so much of my grandmother. She opened the door to Dr. Chiang, his medical assistant, Nicole Shanley, MA, and me with a spring in her step. I was shocked that this was the same woman Dr. Chiang had said was receiving hospice care a year ago. He even exclaimed when he saw her, “My mind is going back to the first visit... look at you now, I’m so happy for you!”


Betty is happy, too. We talked about her experience with home-based primary care while Nicole and Dr. Chiang took her vitals and began their visit. Betty noted that her desire for the rest of her days is “quality of life, not quantity.”


Despite her struggles last year, Betty is doing great...

Read More

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Are you passionate about advancing healthcare equity and ensuring that medically complex patients receive quality care? Consider applying to become part of HCCI's board of directors to contribute your expertise and perspective to our mission. As a board member, you'll play a crucial role in guiding HCCI's strategic initiatives, fostering diversity and inclusion, and advocating for policies that promote home-based primary care. Together, we can make a meaningful difference in the lives of patients and communities, ensuring that everyone has access to personalized, patient-centered care where they need it most.


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Over 5.9 million homebound and medically complex patients cannot access the care they need from the comfort of their homes. You can create a lasting impact by joining HCCInsiders and making a monthly donation. Your gift will bring access and quality care to more patients every month and allow HCCI to increase its offerings and continue to plan for the future. As a bonus, a generous family has pledged to double every charitable gift made to HCCI, so your contribution will now have twice the impact.

 

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transforming our nation’s healthcare system by creating universal access to best practice house calls programs,
to ensure that medically complex patients have access to high-quality care in their homes.
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