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Felten’s research underscores a foundational truth: that relationships – whether with faculty, staff, or peers – are among the most powerful forces shaping student persistence and success. This is the same truth that drives the work of Caring Campus, which Felten first encountered when Caring Campus CEO and founder Dr. Brad Phillips reached out after reading “Relationship-Rich Education” in 2020.
“I was immediately impressed by the intentionality behind Caring Campus,” Felten said. “It’s not just about being kind. It’s a structured, evidence-based framework that’s attainable for every campus – large or small. Everyone can do this work, and it matters.”
At the conference, Felten will explore how relationship-rich practices can be scaled across campuses and embedded into daily interactions. His keynote will provide actionable strategies to cultivate connection and promote student agency, while also addressing the importance of faculty-student, staff-student, and peer-to-peer relationships.
“We often assume faculty are the only ones who matter in a student’s experience,” Felten said. “But in our interviews, students talked about custodians, librarians, advisors…everyone. Every interaction is an opportunity to affirm a student’s belonging, potential, and sense of purpose. Sometimes, those interactions are life-changing.”
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