City of Hamilton, Ohio
January 7, 2014
For Immediate Release

John Bui

Department of Underground Utilities


Phone: (513) 785-7285 

Winter Preparation Tips

Hamilton, Ohio Don't let winter sneak up and catch you by surprise with unplanned expenses and the hassle of dealing with frozen water pipes.


With extending subzero temperature, the City of Hamilton Department of Underground Utilities would like to suggest to our residents to perform the following steps to help minimize the possibility of frozen water lines in your home:

  • Insulate water lines that are near outer walls or in unheated areas
  • Consider using heat tape or similar materials on exposed water pipes
  • Be sure to seal off any cracks that would allow cold air to enter
  • Remove garden hoses from outside water spigots to prevent freezing pipes
  • If electric and heat does go out, turn faucets on slightly to allow for water dripping which will help prevent pipes from freezing
  • Make sure everyone in your family knows where the master shutoff valve is
  • Do not use a torch to thaw frozen pipes.  Use a hair dryer with a low heat setting instead
  • Be aware of electrical hazard if you encounter a broken water pipe inside your home 

During extended cold weather, your water pipes could freeze and burst despite all the precautionary steps mentioned above.  In the event you find yourself in this situation and don't know what to do or if you are unable to shut off the water inside your house then please call the Division of Gas & Water Distribution at 785-7550.


The City of Hamilton hopes that all residents and businesses are prepared this winter season and that these tips are helpful to our customers.


If a concern arises where you smell natural gas, please call 9-1-1 immediately. If a power outage does occur in your area, please call 785-7550.  If you detect a water main break in front of your house or business, please call 785-7550. For any other utility question or concerns, please call 785-7550. 
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About Hamilton, OhioLocated on the Great Miami River in the heart of the Cincinnati-Dayton metroplex, Hamilton is a historically-significant city with approximately 63,000 residents. Home to Miami University Hamilton and the County Seat of Butler County, Hamilton is the area center for government, finance and industry. Known for its unparalleled art, cultural & recreational activities, Hamilton is continually expanding its quality of life offerings. An award winning community, Hamilton was the recipient of the 2010 Berkeley Springs International Water Tasting "Best Water in the World" award, the winner of the2012 "Best of the Best" award by the Ohio Section of the American Water Works Association, the prestigious 2010 Public Gas System Achievement Award and four consecutive Reliable Public Power Provider (RP3) Platinum level awards. Additionally, the Hamilton City School District was named The National School District of Character for 2012. For more information, please visit