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21st October 2025

Exclusive; click here for new podcast with Sir Jim Mackey CEO NHS England


News and comment from

Roy Lilley



Without him...

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Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

It’s a tricky topic.


Giving it a miss is the easy thing.  


So, let’s do the hard thing.


Antisemitism; the longest hatredexisted since the European, Christian Catholic hierarchy developed a doctrine that all Jews were responsible for the crucifixion of Jesus.


The Nazis took hatred of Jews to a genocide. It’s been an ugly, painful history.


Geopolitical events in Israel and Gaza have shaped public attitudes… of which 10% of the public of working age are employed in health and social care… so it’s important to frame this carefully.


Organisations such as the Community Security Trust and Tell MAMA both report worrying increase in racial incidents.  


We are all exposed to daily reports, social media posts and graphic imagery. People carry strong emotions; fear, anger and grief into workplaces.


Emotions influence perceptions. 


In some cases; trigger bias, discriminatory comments, especially if they conflate individuals with wider groups.


Research on prejudice shows that conflicts involving an ethnic, religious, or national group abroad can increase negative stereotyping or micro-aggressions at home. 


Even among people who normally behave respectfully.


Health and social care are a salami slice of the UK. What happens in the clinics, wards and carer visits to front-rooms will be no different to what happens in supermarkets, bus-shelters and late night takeaways.  


But, it should be different…  


… different because the NHS is our national safe-place. Neutral, humanitarian and thoughtful.


There are 200 nationalities working side-by-side in the NHS, including Russians and Ukrainians. We know how to get along. We share each others grief and celebrate good times… there for each other. 


Streeting thinks there’s a ‘scourge’ of antisemitism in the NHS… and has said as much. He also said the NHS was ‘broken’.


We've learned to accept the fact, he lacks maturity. Reaching for florid language like ‘broken’ or ‘scourge’ creates noise. Makes him look busy but…


… his bellicose distracts from measured, evidence-based action. He’ll alienate staff who feel unfairly blamed or caught in moral panic and encourages tokenism… like training, tick-boxes and press statements.


Managers unsure what they're to do, in a panic to find structural fixes.


Staff and the public they come into contact with, have become more sensitive to discrimination… reporting incidents more frequently. 


In parallel, some incidents go unreported because people fear a backlash in an already charged environment.


These dynamics can create the impression of a spike in incidents, which may reflect heightened tension rather than a change in the underlying behaviour across the workforce.


Hard data is hard to come by. 


There are reports of 78 anti-semitic incidents in the health sector over the past 14 months. 


The British Islamic Medical Association and the NHS Muslim Women’s Network called for healthcare institutions to specifically acknowledge the increase in Islamophobic abuse.


Leadership in complex organisations needs… mature, steady, fact-grounded communication, fostering trust, engagement and sustained change. 


Emotional, exaggerated statements from politicians, may feel decisive but they reduce the space for nuanced discussion and careful implementation.


For sensitive issues like racism people need;


  • A clear policy, 
  • fair processes, 
  • supportive leadership
  • accountability


… not hyperbole.


The Office of HMG’s Independent Adviser on Antisemitism review and recommendations in July last year made the observation;


‘…  UK politicians should be more ready to assert that British Jews should not be asked to justify the actions of the Israel government.’


We have to be mindful of the special place the NHS occupies in our nation’s life.


NHS uniforms and badges confer an ‘official status’. When the public are angry or polarised about geopolitical events, they may project their feelings onto our colleagues…


… especially if they associate them wrongly, with particular groups or institutions. Visible symbols, a Star of David, a Hijab, or other signifiers of identity.


Tackling any prejudice in the NHS, isn’t only about training. We've known for years, unconscious bias training is of little use.


Streeting's proposed on-line, mandatory training... click and forget it.


Instead, think about culture within teams, frontline protection, confidence in reporting and visible managerial backing.


The NHS, as the nation’s largest workforce, reflects society… and society inevitably brings its prejudices into hospitals, care homes and surgeries.


Streeting’s training might help raise awareness… but only of him. It won't erase deeply held beliefs or the weight of people’s lived experiences.


Winning hearts and minds is much more important if we want lasting change... 


... and it looks like we'll have to do that without him.

EXCLUSIVE PODCAST

Sir Jim Mackey

Chief Executive NHS England

In conversation with

Niall Dickson & Roy Lilley


In their latest In The Loop podcast Niall and Roy have a revealing exchange with NHS England Chief Executive Sir Jim Mackey.


In a wide ranging discussion Jim admits just how challenging it will be to meet the government’s ambitions for the NHS.


If they deliver, he thinks books will be written about it and that it could be the greatest public sector turnaround of all time. 


We are trying to do a lot in one go, we are trying to do major change on pretty much every front, very quickly and what feels like in a rush, and at times it feels a bit overwhelming.”  

For all the previous

In the Loop

podcasts with

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash, chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson IFS

CLICK HERE


-oOo-


Probably the most listened to

Podcast in the NHS!

FREE!

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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Dr Paul Lambden


Aesculapius


'... at its peak, the cult was probably the most successful attempt ever in history to fuse religion and magic with nature’s cures (diet, rest, massage and hydrotherapy) into the service of healing..


News and Other Stuff

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>> Ministers have taken what they described as the “exceptional step” of launching an “urgent” independent inquiry into maternity and neonatal care failings at Leeds Teaching Hosp - if my memory serves me correctly, the former chief executive there is now the boss of the CQC?

>> Management training scheme more likely to reject minority ethnic applicants - is this still going?

>> Life-changing eye implant - helps blind patients read again

The North West Professional Standards Team share their Compassionate Leadership Framework and Toolkit, LOTUS (for leaders and organisations involved in managing professional standards concerns). 







This is what I'm hearing, unless you know different. In which case, tell me, in confidence.

__________


>> I'm hearing - Danny Mortimer boss of NHS Employers, is in the frame for the new Director General of People Post.

>> I'm hearing - Victoria Tzortziou Brown has been elected as the next Chair of RCGP Council (2025–2028).

She’s the first International Medical Graduate to take on this role.

More News

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>> Concerns over Physician Associates in Medicine - A Doctor's Perspective.

>> IT firm sues trust over £70m procurement - that'll get them crossed off other Trusts lists, I should think?

>> Study Links Alopecia Areata, Celiac Disease - and Other Gastrointestinal Disorders

Walk with us...


Trek from the Black Country to Birmingham... Joan and Ofrah, two senior nurses, walking on Saturday, 8 November 2025, to raise funds and awareness for children in Gaza and those now receiving life-saving care here in the UK.

Check out the

ROUTE HERE

U CAN JOIN IN.

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