June 20, 2019

CHC is an educational consulting management company dedicated to providing expert solutions that address your health care-at-home business needs.  Our management team has over 80 years of combined management experience in health care at home. Each member of our team serves our clients with a specific business focus geared toward skillful delivery of very affordable services and solutions that are individually tailored to meet each client's needs, achieve enhanced profitability and promote long-term home care success. With personalized coaching, we share our unique experience, expertise and skill set.  Just with you. So you can establish and manage an agency for home-based care and services.

Your Workforce

Workforce dynamics are changing.  Are you leading the change?

Call, e-mail or chat with Janell Peterson for certified HR Knowledge to get personal assistance on your HR questions.
Your first question answered at no charge.

For more information confidentially - [email protected]

Janell Peterson M.Ed., SPHR, SHRM-SCP offers 30 years of HR experience to enhance recruitment and retention.  
Janell represents the intersection of Hospitality and Healthcare and the two industries' common issues of  Service, Quality and Human Resources. Within the context of providing high quality outcomes, home health managers are working hard to solve the challenging and interrelated problem of how to improve employee retention.  Given the relatively low salaries for workers in healthcare and hospitality, she sees recognition for a job well done as a key incentive. Culture and customer service are measured each day, rather than waiting for an annual or even quarterly review.  Employees need to feel that they have power to achieve goals and that they are listened to.... they need to feel that they are part of an aligned team at work.

Clinical and Non-medical Administrative Leadership

  June 2019
6/25 Complaint and Incident Processing Part 1, 9 am - 11 am

July 2019
7/2 Live online Complaint & Incident Processing Part 2, 9 am - 11 am
7/9, 11, 16 & 18 Live online Basic 8-hour Administrator Training, 9 am - 11 am
7/16 Live online Quality Management Basic (QMP), 9 am - 11 am
7/23 Live online Basic Admin Training - Personnel - Part 1: Records, qualifications, experience, competency, evaluation, & staff training and supervision, 9 am - 11 am
7/25 Live Online Basic Admin Training Personnel - Part 2: Staffing methodologies, Oversight of scheduling, Missed visits, Adequacy of qualified staff, Annual performance evaluation of staff, Criteria selection for performance evaluations, 9 am - 11 am
7/30 Live online Basic Financial/Revenue Cycle Management, 9 am - 11 am

HCBS Training
Quarterly online + by appointment with Laura Neill, [email protected]

Coming soon:  
Updated IHSS training for Experienced Program Managers -  2019 rule changes and what they mean

Not sure what class to take?   Download  our grid for CDPHE requirements
and matching course options.

RN Spanish-speaking - Experienced for Denver Non-medical IHSS Program

Experienced Administrator for Home Care Agency with 7-digit revenue on rapid growth curve in Metro Denver

Course Authors who are passionate about Health Care at Home. Create, Grow, Earn today.

For Sale
Non-medical Class B Home Care Agency less than one year old.

Confidential replies to [email protected]
CHC Courses Provide Skills to Use Immediately
Not sure what class to take?  
 Download our grid for CDPHE requirements
 and matching course options.
Coming soon
Updated IHSS training for Experienced Program Managers.
2019 rule changes and what they mean.

All About Personnel Regs
for Administrators
July 23 & 25

Live Online
Review Policy and procedure, risk areas, administrator role in human resource management, organizational chart function, personnel qualifications and experience, job description role, personnel record, surveyor probes, contractor use in direct care, direct care documents that are missing or expired, training and education policy, special skills training and client diagnoses, and the need for ongoing training.
eLearning Clinical and Non-medical Administrative Leadership

Self-paced and available 24/7 on any device
Behavior Management of the Client with Dementia
Care about Care Coordination
Care about Privacy, Confidentiality & HIPAA
Universal Precautions
Care about Immunity
Mental Illness and Behavior Management
Care of the Fragile, Ill and Complex Client