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Working Together to Ensure a Smooth Renewal
Early renewal submissions help create a smoother member experience. When renewal information is received close to the effective date, there may be insufficient time to complete all enrollment, eligibility, ID card, and communication processes before the new plan year begins. This can result in temporary eligibility verification issues, delayed ID cards, claim processing delays, member questions regarding benefit changes, and potential pharmacy access challenges. We appreciate your partnership in submitting renewals as early as possible to help ensure a seamless transition for your clients and their employees.
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