General Manager's Message

Thank you, Ventura, for an amazing 2022! We have accomplished so much in this year and met so many challenges. As we faced another dry year, we were asked to conserve even more. We met those unprecedented levels of water conservation while continuing to see new development within the City. Our team hit the ground to message conservation by setting up booths at community events, engaging our customers via social media, following up on water waste reports and more. Not only did we benefit from the City reaching up to 29% reduction in water use, our hard-working Conservation Team won an award from the Tri-Counties Section of the California Water Environment Association (CWEA) for the Community Engagement and Outreach Program of the Year! We add this to another award from the Ventura County Chapter of the American Public Works Association (APWA) for Environmental Project of the Year for the Foster Park Fish Passage Project. Our Engineering and Environmental Teams worked to produce a project that meets the needs of our ecologically sensitive water source and have been recognized by their peers for a job well done!

As we wrap up 2022, we look at what we need to do in the future. Our "Wastewater Pollutant Series" gives insight into keeping our water safe and clean (and crafty!) In closing, you will see in our holiday schedule notice below, that City offices will be closed the week of December 26th thru January 2, 2023. But, as always, if you need assistance you can reach us by means of the methods given in the notice.


Gina Dorrington

Winter Employee Recognition

This winter, Ventura Water recognized employees who have gone above and beyond their call to service and demonstrated leadership and innovative problem solving. Congratulations to the 2022 Winter Recognition Award winners! Here are just some of the reasons these employees were honored:

Hero Award: Stephen Glenn

As a Management Analyst ll, Stephen is always willing to help and his eagerness for the job is always there. To meet State water conservation requirements, Stephen and his team stepped up their outreach campaigns which resulted in a decrease in water usage. He also stepped in to fill a need for additional communication and outreach for the Foster Park Fish Passage Improvement Project. 

Employee Choice Award: Devin Bishop

As a Water Treatment Supervisor, Devin shows excellence and knowledge in all tasks he is involved with. He shows up in difficult situations, encourages growth and lends his hand to all ongoing work. Devin leads by example and treats his crew/team with utmost respect. He is truly the epitome of a great leader.

Manager/Supervisor Choice Award: Sol Clements

As a Plant Operator Grade ll, Sol's positive attitude is contagious and her willingness to help her coworkers exemplifies the person she is. Sol has taken the lead on the sampling project for the demo facility, demonstrating her passion and commitment to her position as a wastewater professional.

Team Award: AT&T Outage Response Team

This team coordinated action to retrieve critical data from the City's Smart Meters when AT&T experienced a regional outage. The team's quick response, ability to think outside the box and up in the air, kept services intact. It was inspirational to see everyone work together and get it done with creative solutions.

Wastewater Pollutant Series

Paint, Solvents, Sealants, and Thinners

It’s December, and you may be planning to craft precious holiday-themed mementos with friends and family. Paints, solvents, sealants, and thinners help us create projects that spread the joy, but they are more joyful when they’re done without polluting our water supplies! Water-based is a great choice for a less toxic paint but can cause turbidity issues when entering our water systems.

Oil-based counterparts and related products like paint thinners and sealants can contain heavy metals which are known wastewater pollutants. These pollutants can bypass wastewater treatment and have detrimental effects on aquatic wildlife and humans. Therefore, we want to remind residents to never send paint, solvents, sealants, or thinners down the drain. Instead, visit our website for information on monthly disposal events.

Remember, you can help keep our water sources safe by thinking before you flush and only flushing the 3 P’s- pee, poo and (toilet) paper!

Holiday Schedule

In observation of the holidays, Ventura Water’s Customer Care office will be closed on Monday, December 26, 2022, through Monday, January 2, 2023.

Customers can make a one-time water bill payment by calling (844) 278-9127. For additional water bill payment options, please visit

For water emergencies, contact (805) 650-8010.

For additional information on City Hall’s Holiday Schedule, visit

Employment Opportunities

View current employment opportunities with the City of Ventura here. 

Water Commission

The Water Commission will not be meeting in December 2022. The public is invited to join us in-person for the next Water Commission Meeting on Tuesday, Jan. 24, 2023, at 5:30 p.m. at the Ventura City Hall, Community Meeting Room, Second Floor.

Click here for meeting agendas and more information.

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