Claims Bulletin


September 24, 2024

Tropical Storm Helene expected to impact

Florida's Gulf Coast, Panhandle as major hurricane

Tropical Storm Helene has formed and is forecast to strengthen into a large, major hurricane before it strikes Florida's Gulf Coast Thursday night.


Helene is expected to intensify in the eastern Gulf, possibly rapidly and make landfall. High surf and outer rain bands are expected to reach parts of Florida's Gulf Coast from the Keys to the Panhandle. The storm will then sweep quickly northward through the southeast toward the southern Appalachians.


Helene became the eighth storm of the 2024 Atlantic hurricane season late Tuesday morning while it was centered less than 200 miles east-southeast of Cozumel, Mexico.


Stay abreast of local advisories and continue to make the Wright Flood Claims Reporting Process available to all the staff in your offices. Agents can access our YouTube video How to File a Flood Claim with Wright Flood as an additional resource for assisting policyholders.


Consumer information on coastal and inland flooding and flood claims are available at wrightfloodadvice.org.

Options to Report a Claim


Claims Bot CLOE

Claims automated Link to our Online Express Services

 

Access the claim bot CLOE by visiting www.wrightflood.com or www.wrightfloodadvice.org where the CLOE icon will display on the bottom right of the webpage.

 

Click HERE to view a demo on how to file using CLOE.

For easy access, agents are invited to post the following information and hyperlinks on agency webpages and/or Facebook to direct policyholders directly to Wright Flood for filing a claim:   
 
Report a Wright Flood Claim online using your 14-digit policy number and property zip code. 

Without policy number, you can report your claim in other ways:

  • Text the word CLAIM to (727) 777-7066


  • Call in your claim toll-free at (800) 725-9472

Helpful Resources

at Time of Claim


Visit our online Resource Center www.WrightFloodAdvice.org where agents and policyholders have access to a variety of helpful flood articles, tools, and information including the 4 resources you need to file your flood claim.

 

Additional Resources:


NFIP Summary of Coverage


How to Document Damage


Programa del Seguro Nacional de Inundacion- Manual de Reclamaciones


Limits of Coverage Basements and Below Elevated Living Space

Wright Flood

P.O. Box 33007

St. Petersburg FL 33733

(800) 820-3242

www.wrightflood.com

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