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The health care insurance industry is preparing for open enrollment (OE) in the fall. Insurers are plotting their approach for effective use of consumer advertising to drive OE success. There are three unique and challenging characteristics of OE advertising for insurers:
· specific, short time period (October – December)
· marketplace is cluttered with advertisers
· enrollment is a complicated, multistep process
The following are some OE advertising best practices using these three attributes as a guide. They serve as both a reminder and, in some cases, a “checklist” during successful planning and deployment of OE advertising.
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