Reminder, for all questions, issues, and requests, please submit a ticket with the Helpdesk system either via the Helpdesk Portal, or via email (helpdeskinformationtechnology@ymcaoc.org). This will ensure that the request is created and progress is tracked by not only our department, but by the requester as well.
If you have not done so already, please enroll in our self-service portal, where you can reset and unlock your account.
This can be done by either going to:
1. https://pw.ymcaoc.ws:9251
2. Clicking on the "Forgot Password" button on Y-Apps
Once you get to the self-service page, you will log in with your windows username and password and enroll in the program.
- If you are locked out, you can click on the "Reset Password / Unlock Account" on the Windows Login screen to unlock your account.
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