Ensure your fast lube managers are trained to the highest level of industry standards at AOCA's upcoming Management Certification Course. 
iFLEX 2019 
Don't miss the fast lube industry's biggest event - iFLEX @ The Car Wash Show 2019! With education specific to oil change operators, and the car care industry's largest trade show, this is the one event you cannot afford to miss. 

iFLEX Welcome Reception at the Hard Rock Cafe 
AOCA's Welcome Reception is the official kick-off of iFLEX @ The Car Wash Show 2019! Join us for bites, beverages and good times with your fellow fast lube professionals on the evening of Sunday, May 12th. 
Interested In Joining AOCA's Board of Directors? 
AOCA is seeking dedicated members who demonstrate leadership and excellence in the fast lube industry to serve on the Board of Directors. Serving on the Board is an honor and an exceptional way to give back to the industry and help shape its future! 
At savings4members we are proud to make saving simple, with no cost and no catch - just a better bottom line for your business. As part of your AOCA membership, you already have access to these discounts. So start off 2019, by learning a little more how you can save on products and services you use every day.

As the digital age picks up speed, so has the expectations of your customers.  Most people expect fast communications and  nearly instant service , whether they're asking a question or voicing a complaint and it's up to you to provide it to them.

Q&A  with Affinity HR's  Claudia St. John
Q:  Is it possible for us to hire an HR generalist on a temporary basis?  We've had mis-hires before and want to try her before we hire her.  
 
A:  Absolutely, it is fine to hire someone temporarily on a contract basis.  By doing so, you could treat her as an independent contractor or a short-term employee.  Be sure to provide an engagement letter discussing the scope of the engagement, the length of the project, the work expected, the pay rate, and, importantly, include your "at-will" language specifying that the engagement does not constitute an employment contract and can be severed "at-will" by either party without notice or cause.
Alternate Types of Employees in Today's Workforce
The composition of the American workforce has been changing and will continue to evolve. Whereas regular employment used to be almost the only classification of worker, now more and more in the "gig economy" people are hired as temporary employees or independent contractors.
Host A Private Management Course
Interested in making your managers AOCA Certified Managers? Want to ensure they are trained to the highest level of industry standards? Hosting an AOCA Private Management Course is the way to do just that. We provide the instructor, materials, and the exam, and you provide the venue and students. For more information, click here or contact our office at [email protected] or (800) 230-0702. 
1800 J Street | Sacramento, CA 95811 Like us on Facebook
Phone: 800.230.0702 | Website: www.aoca.org