AOCA Hires FSB Core Strategies for Strategic Management Services
The AOCA Board of Directors is very excited to announce the hiring of FSB Core Strategies as its new association management firm effective January 1, 2018. FSB Principal and Executive Vice President Kristy Babb will serve as AOCA's new Executive Director.
"AOCA is pleased to begin working with Kristy and the FSB team," said Dave Jensen, AOCA President. "We are confident that their experience in trade association management, government affairs, and strategic communications will help advance the mission and strategic goals of AOCA." 
FSB Core Strategies is a full-service association management and communications firm with offices in Northern and Southern California. The firm has managed trade associations, developed public relations and marketing campaigns and provided strategic communications to private, public and non-profit sector clients since the early 2000s. Babb will concurrently serve as Executive Director of the Western Carwash Association (WCA), a role she has held since FSB assumed management of WCA in 2015. Joining Babb in service of AOCA are the following individuals:
  • David Murillo, CAE - Deputy Director
  • Will Hixson - Membership and Communications 
  • Megan Robison - Events
  • Jenna Bailey - Administrative and Member Support
  • Rose Smoot, CAE, IOM - Financial Operations 
"In the short time our team has worked with AOCA, we have been impressed with the commitment and passion of the volunteer leaders, and the industry at large," said Babb. "FSB is excited to work closely with AOCA members and provide them with exceptional member service and dynamic learning opportunities."
Renew Your AOCA Membership Today
The growth and success of AOCA is dependent upon your support. Renew today and make sure you have uninterrupted access to  AOCA member benefits

AOCA's goal is to not only be your industry voice, but to help you run your business more efficiently and save on operational costs.

Check your inbox for your renewal link.

If you have questions or did not receive a renewal notice, contact AOCA Headquarters.
Attend  iFLEX 2018
iFLEX and the International Carwash Association (ICA) will co-locate for next year's event, April 26-28, 2018 at the Las Vegas Convention Center in Las Vegas, Nevada.  ICA is a nonprofit group representing the retail and supply segments of the professional car wash industry in North America and around the globe.  Last year alone, the show attracted over 8,000 car wash, quick lube and related business professionals.  

Registration for iFLEX 2018 will open soon. Stay tuned for more details!

Visit the AOCA website to see photos and access presentation recordings from iFLEX 2017.

Learn more.
Holiday Marketing Tips for Small Businesses
The holidays are all but upon us, but there's still time to put together a quick holiday marketing campaign or, barring that, at least increase your visibility during the busy shopping season.

Here are some quick ideas of things you can do to capitalize on the season of capitalism.

A good old-fashioned gift guide. Any business can come up with a good gift guide. If you run an auto repair shop, you can sell a year-round service guide that includes maintenance tips and coupons. If you're not too familiar with the concept or need some other ideas: search Google.

As an AOCA partner, PISTN: Marketing Accelerated offers AOCA members discounted services. Visit their member page to learn more.
Q&A with Affinity HR's 
Claudia St. John: Romances at Work
Q:  With all of the discussion about sexual harassment in the news, I'm wondering how to handle situations where co-workers date. Should we allow it? We don't have a policy for dealing with situations like this.

A: It's smart that you're thinking about this! Statistics show that 25% of workers have consensual relationships with a boss (yikes) or co-worker at some point of time in their working career, and 15% of employee romances end in marriage. You can try prohibiting it with a no-fraternization policy, but that will likely have little effect on the romance and will keep you out of the loop. Instead, we recommend a Fraternization Policy, which each party should sign, specifying that: 1) the relationship is consensual; 2) relationships between manager-subordinates are prohibited under all circumstances; 3) the company is released from any and all claims of liability should the relationship head south; and 4) what behaviors are appropriate and which are unacceptable. While no one likes having these conversations, given the reality of romance at work and the possibility of the relationship souring at some time, a solid Fraternization Policy is always a good idea!

Learn more about AOCA's partnership with Affinity HR Group and how you can access custom support to your most challenging people management issues.
Exclusive Offers from 
AOCA's Savings4Members
Savings4Members is offering our members huge savings with limited time promotions. 

Vendor Promotions (last chance!)
  • 0.15 cents off with Phillips 66, Conoco & 76 expires December 31, 2017
  • Get 3 months free when you switch to ADP by December 31, 2017
  • Save 10 cents per gallon with Sunoco expires January 1, 2018
  • Unlimited Freedom for only $19/mo/line, plus deals on the latest Apple & Samsung devices through January 11, 2018
  • Save 0.07 cents for 7 mos with Exxon Mobil expires January 31, 2018
Don't miss out on all current Savings4Members' vendor promotions. View all promos.

Learn more or contact a Savings Consultant at or 844.346.3746
Risk Management Corner
It's Beginning to Look A Lot like Winter
It shouldn't be surprising that weather-related auto accidents account for a lot of insurance claims every year. 

No matter where you do business, every state, including southern states, experience periods of severe winter weather. Commuters and employees who drive as part of their job face driving risks every day, but especially in harsh weather.

Read more.
It's Your Life: Don't Take a Chance
Plan for the Unexpected
As a business owner, you know there are things that can disrupt and possibly cripple the success of your business. You have to focus on, plan for, and address many diverse issues, such as what your competition is doing; federal, state, and local laws; employee issues; etc. All of these and more can threaten your financial well-being.

Read more.
Upcoming Federated Insurance Sponsored Webinar
Hidden Dangers of Good Deeds
Join Federated Insurance for a complimentary webinar on Tuesday, December 19 at 1:00 p.m. CT .

"Hidden Dangers of Good Deeds" will address the unexpected ways employment-related claims can rise when your company is involved in doing the "right thing." Wellness programs, volunteer events, and community fundraising can create unintended pressure points and misunderstandings that lead to these claims. This webinar will help you recognize the risks to avoid surprise, and will give you practical tips to minimize claims. It also will identify the Federated resources you can turn to for help and walk you through some real-life examples.

Register today.