Access iFLEX Session Recordings
Now available are 6 full education session recordings from iFLEX 2017. Once purchased, you will receive a PDF with links to the downloadable content.
Session recordings include:
  • Potential Impact of Self-Driving Cars on Engine Oil Requirements and Fast Lube Business  
  • Fast Lube Products & Services Under Scrutiny: What Can You Sell? What Can You Say About It? 
  • How to Navigate the Digital Marketing World 
  • Bridging the Gap from GF-5 to GF-6: Preparing for New Industry Standards   
  • What GDI and New Technology Means To You
  • Capturing New Revenue Opportunities in Low-Viscosity and High-Mileage Oils
Save the Date for Upcoming Management Certification Courses
AOCA's Management Certification Course provides the knowledge and tools to help you and your managers develop skills in  planning, organization, staffing, leading and controlling .
Upcoming Fall 2017 Courses
September 19-20, Salt Lake City, UT: Save the Date!
September 26-27, Dallas, TX:  Register Now!

Thank you to everyone who participated in the Ewa Beach, Hawaii Management Course! 

The following individuals participated in the Management Certification Course:

Tevin Agena, Flagship Fastlube
Nathan Bolosan , Flagship Fastlube
Casey Catton, Lex Brodie's Fast Lube
Lindsey Dimiceli, Flagship Fastlube
Gerald Ganaden, Flagship Fastlube
Crystal Iokua, Flagship Fastlube
Antoine Myers, Flagship Fastlube
Eli Navarro, Flagship Fastlube
Jerrod Pettigrew, Flagship Fastlube
Brandyn Sambrano, Flagship Fastlube
J on Sanchez, Flagship Fastlube
Karley Secio, Flagship Fastlube
AOCA Partner, PISTN: Marketing Accelerated

If you're a business owner, it's important to take information security seriously. As a  small business  owner in particular, you and your customers are at risk. About 43 percent of all cyber attacks target small businesses, according to

Fortunately, there are several relatively easy-and cheap-steps you can take to protect your information and your customers' information, too.

As an AOCA partner, PISTN: Marketing Accelerated offers AOCA members discounted services. Visit their member page to learn more .
Q&A with Affinity HR's 
Claudia St. John: Unpaid Internships
Q:  We often supplement our work staff with interns, particularly during rush periods and over the summer months. Do I have to pay them? 

A: The U.S. Department of Labor has clearly stated that, unless the intern is getting the same or similar education as he or she would get in the classroom, the intern is entitled to pay and no less than minimum wage. Many employers believe that the "real-world experience" interns receive makes it a sufficient learning experience. However, unless you have structured a bona-fide educational program, you should be paying your interns minimum wage or more.

Learn more about AOCA's partnership with Affinity HR Group and how you can access custom support to your most challenging people management issues.
New Discounts from AOCA's Savings4Members
We're happy to service the automotive industry.
Your AOCA member benefit with UniFirst helps you select the right automotive clothing for the various jobs your employees perform.
  • Save 20-40 percent on rentals, leases and purchases
  • Discounts on company logo & employee name customization.
Plus, save on products to keep your distribution warehouses safe and clean:
  • Floor mats (scraper, anti-fatigue, logo and entrance mats)
  • GOJO heavy-duty hand cleaners
  • Shop towels and microfiber cloths
  • Fender and seat covers
  • Restroom soaps, tissue, paper towels, wet and dry mops
Learn more or contact a Savings Consultant at or 844.346.3746
Thorough Estate Planning Includes Non-Financial Matters
Estate planning is important for reasons other than financial. Typical planning involves a will, a revocable trust, coordinated titling of assets, naming beneficiaries, financial powers of attorney, and health care directives. Failure to include any of these things can lead to unintended results.

Risk Management Corner
Employment Screening Trends and Pitfalls
Business in most industries continues its upward trajectory in 2017, and companies are hiring at a brisk pace. With the increased urgency in hiring, some companies have found it necessary to hire first, ask questions later. This can be risky. Employers should be aware of and minimize potential liability during their hiring process.

HR Question of the Month: 
Question: Position changed. What do we do with the employee?