Last Chance to Register for Next Week's Dallas, TX Management Certification Course
There's still time to register for the Dallas, TX Management Certification Course , taking place September 26-27. AOCA's Management Certification Course provides the knowledge and tools to help you and your managers develop and hone skills in planning, organization, staffing, leading and controlling.
Can't attend next week's course? Register for the Chicago, IL Management Certification Course, October 3-4.

Thank You to Our Sponsors!

5 Tips for Mobile Websites
By now, you know  the statistics  favor businesses with mobile friendly websites.

More than 80 percent of consumers have a smart phone and they use it as their primary access to the Internet-particularly when the y are out searching for a business or service.

You know your website has to be mobile-friendly, but how hard is it to make it that way? The answer is, not very. 

As an AOCA partner, PISTN: Marketing Accelerated offers AOCA members discounted services. Visit their member page to learn more.
Q&A with Affinity HR's 
Claudia St. John: Relief Volunteer Work
Q:  As a company, we are collecting relief packages for the victims of the recent hurricanes. Some employees do not wish to participate for various reasons. It is creating a bit of strife among employees. Is doing relief/volunteer work in the workplace discouraged?

A: No, it is not discouraged. In fact, it can be an important part of your corporate culture and lead to strong employee engagement. That said, these activities should always be considered voluntary and you should be sure to emphasize the fact that there are many ways for people to give and that there is no litmus test for giving back to communities in need. 

Learn more about AOCA's partnership with Affinity HR Group and how you can access custom support to your most challenging people management issues.
Exclusive Offers from 
AOCA's Savings4Members
Savings4Members is offering our members huge savings with limited time promotions. Take advantage of these exclusive offers:
  • Last Chance to Save on Cell Phone Coverage
    • Get Unlimited Freedom for $20/month/line for smartphones and tablets with Sprint through September 30, 2017.
  • New Savings Opportunities:
    • Receive 3 months free when you switch to ADP.
    • Save 50 percent off terminals or the licensing fee for gateway process with Ignite Payments.
    • Save 5 percent off C2C Resources' already discounted rates when you place a new account.
Don't miss out on all current Savings4Members' vendor promotions. You can view all promos here.

Learn more or contact a Savings Consultant at or 844.346.3746
Risk Management Corner
E.R.P.L. and F.E.P.N. Can Help Y-O-U
Until the mid-1980s, employment practices liability claims were not a significant exposure. Most insurance policies didn't even include this exposure because many insurance companies viewed harassment and discrimination as intentional acts and therefore not in the public's best interest to insure. However, since then, the number of employment-related claims has skyrocketed.

Read more.
It's Your Life: Hire a Specialist!
If a family member had a serious heart condition that required surgery, we would surely seek out the best cardiovascular specialist available to perform the operation. The same should hold true when seeking advice on our estate and business succession plans.

HR Question of the Month: Indefinite Leave. Can You Terminate?
Question: Our employee has tendonitis. His condition has not seen any improvement, if anything he has experienced regression... We are really struggling with how to move forward properly with this employee and would really appreciate some guidance here.