Hotel Deadline Approaching: 
Book Your Room for the Upcoming Management Certification Course
Upcoming Fall 2017 Courses
September 26-27, Dallas, TX:  Register now!
October 3-4, Chicago, IL:  Register now!

Book your hotel room for the Dallas, TX course by Tuesday, September 5

AOCA's Management Certification Course provides the knowledge and tools to help you and your managers develop skills in  planning, organization, staffing, leading and controlling .

Thank You to Our Sponsors!

AOCA Talk: Members Helping Members
AOCA Talk, an exclusive member benefit, provides a platform for you to share or search for technical tips, which can save you a tremendous amount of time and money. AOCA Talk is an email-based Q&A system where you can post a question that is  then sent to all of our other participants. The answer is also routed to the entire group.

Subscribe to AOCA Talk today! 

If you have any questions, please read the How to Use AOCA Talk FAQ.
How to Master Integrated Marketing
AOCA Partner, PISTN: Marketing Accelerated

You have to be able to navigate several channels if you want to market your business efficiently in the digital world.

Traditional advertising, social media, direct mail, email, texts or video blogs-no one vehicle is enough for today's busy consumer. Besides that, your consumer base is as diverse as it has ever been, perhaps more, and each demographic will have a different way of looking for information. To be successful, you need to implement Integrated Marketing.

Integrated Marketing is a phrase that's been thrown around a lot lately, but what exactly does that mean?

As an AOCA partner, PISTN: Marketing Accelerated offers AOCA members discounted services. Visit their member page to learn more.
Q&A with Affinity HR's 
Claudia St. John: Holiday Premium Pay
Q:  With Labor Day right around the corner, we have decided to keep the business open on the holiday.  Do I have to pay a premium for employees who are scheduled to work?

A: There is no obligation under federal or state law to pay premium pay for holidays. Of course, you are obligated to pay overtime for any hours in excess of 40 hours in the workweek but premium pay is not statutorily required.  Therefore, your decision should largely be guided by your existing holiday pay policy, if one exists. If one doesn't exist, realize that how you handle this situation may set precedence for future working holidays, so make your decision with that in mind. 

Learn more about AOCA's partnership with Affinity HR Group and how you can access custom support to your most challenging people management issues.
Exclusive Offers from 
AOCA's Savings4Members
Savings4Members is offering our members huge savings with limited time promotions. Take advantage of these exclusive offers:
  • UniFirst Workwear and Facility Services: 20-40 percent off work apparel rentals and leases; save 25 percent off catalog purchses. Learn more.
Don't miss out on all current Savings4Members' vendor promotions. You can view all promos here.

Learn more or contact a Savings Consultant at or 844.346.3746
Risk Management Corner
It's Back to School Time
When you were a kid, going to school and getting passing grades was not optional-it was expected. And if you did not score well on assignments and quizzes, it would most certainly show up on your report card. Reflecting on all the classes and assignments, it's evident now that your teachers were training you for something you would probably need later.

Read more.
HR Question of the Month: Pregnant new hire — terminate employment?
Question: We hired a new employee about a week ago and now she is telling us that she is 4 months pregnant. She did not disclose this during the hiring process. The manager wants to terminate her employment. What are the possible ramifications if we terminate her? It looks as if she was seeking employment for health insurance benefits only.