Spring Management Certification Course

Space is still available for the Spring Management Certification course, April 5-6, 2016. Register today and develop your skills in planning, organization, staffing, leading and controlling.

April 5-6, 2016
Hilton Chicago O'Hare Airport   
Rosemont, IL

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Find AOCA on Facebook

like us on Facebook

AOCA is now on Facebook! Like our page for updates on iFLEX, education programming, member benefit programs and more!

Interact directly with the association and fellow AOCA members.

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Integrated Services, Inc.

iFLEX Quick-lube Specific Education

Education at iFLEX 2016 puts the emphasis on technical content designed to help you thrive day-to-day. Head to iFLEX 2016, May 9-11, to connect with the experts and peers who can help you grow your business.

Quick-lube suggested sessions:

Technical Marketing
  • Auto Warranty Act Showdown
  • The How, The What and The Why of New Engine Design
  • TPMS and the Oil Change Business
  • AOCA Talk Live Present: The ATF Panel
  • Oil Change Tech Tips - When Plastic Parts Fail
  • Motor Oil 101: Everything You've Wanted to Know, But Were Afraid to Ask
  • The Best Customer Loyalty Strategy You're Not Doing
  • Social Media: Myth or Magic Bullet?
  • The Revenue Growth Habit: How to Grow Your Business by 15% in 15 Minutes Per Day
  • Ditch the Pitch: Create Conversations that Encourage Customers to Buy More
Leadership & Strategy Business Management
  • Five Common People Management Mistakes and How to Avoid Them
  • Reverse Mentor Panel: Views from Emerging Professionals
  • Developing Strategic Leaders
  • Effective Ways to Immediately Improve Your Bottom Line
  • Get Ahead of the Curve 

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iFLEX 2016 Preview

Plastic parts present a challenge for fast lube shops

He doesn't remember the make and model, but Eric Frankenberger, president and CEO of Oil Changer Inc., remembers the moment six years ago when he reached for a radiator cap and the connection snapped. “ I hardly even touched it, and it broke off,” he says. He contacted a radiator specialist who told him not to be surprised. The piece, made of plastic, probably wasn't expected to last more than 10 years by the engineers who designed it. Read more

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An Interview with Dana Saintfort

Dana Saintfort

AOCA would like to extend a warm welcome to Dana Saintfort, the newest member of the AOCA team. Dana has joined the marketing and communications team, and will assist with strategy and member communications.

A native of Florida, Dana joins us from the American Bar Association. At the ABA she helped create and implement marketing plans, develop sponsors, and manage in-person meetings

Fun fact: Dana LOVES brunch.

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The New AOCA savings4members Portal

AOCA's savings4members program is designed to help combat rising operational costs by saving time and money on the products and services you use every day. The new savings4members portal has a redesigned look and feel making it easier to navigate and research the programs that can save you money.

Visit the AOCA savings4members page and save big!

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New Offerings in the AOCA Store

The AOCA Store houses an abundance of helpful information. Now non-members can access this great content for an additional fee.

Recently expanded, the AOCA store offers training materials, certification recognition, management tools, technical tools, consumer awareness materials and more! Head to the Store today and get the information you need.

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8 Tips for New Managers

By Claudia St. John, SPHR, President Affinity HR Group, LLC

Let's face it, people aren't typically promoted into supervisory roles because they demonstrate a natural talent for managing and developing others. They get promoted because they are trusted, hard workers, competent in their jobs – they are doers. The problem is, supervising and managing others is nothing like doing. It is a tough job, one of the toughest there is. It is also enriching, rewarding and vitally important. Yes, it will be hard, but recognizing that in advance and having the tools to deal with those challenges will certainly help. Read more

Enjoy Claudia's monthly HR articles? Register for iFLEX 2016 and catch her in person!

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Federated Insurance Articles

One Key to Running a Great Business

What is one of the most influential factors affecting your company's success? It's your employees—the people who are right beside you, helping to build the profit and pursue opportunities for growth. Physical assets—the buildings and equipment—support financial goals, but to carry out the directives necessary to reach those goals, a company won't get too far without trusted employees. Read More

Do You Get an Annual "Checkup" for Your Business

An annual physical examination by a medical professional not only gives us an opportunity to have an open conversation regarding our current health, it is also a chance to discuss necessary lifestyle changes to improve it in the coming year.

Now, apply this same principle to your business. When was the last time you sat face-to-face with your insurance provider for a “checkup” of your business insurance and risk management programs? Read More

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March 2016

* Management Certification Course

* Find AOCA on Facebook

* iFLEX Quick-lube Tracks

* iFLEX Preview

* Meet AOCA Staff

* savings4members

* AOCA Store

* 8 Tips for New Managers

* Key to Running a Great Business

Exhausted your resources and still don't have an answer? Consult the AOCA Tech Hotline*!

Call Now

*Exclusive member benefit.

View our 2016 Education Supporters

View our Member Benefit Partner Programs



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