July 2017
July Edition at a Glance

In this month’s edition, we're pleased to announce the launch of the Trauma-informed Care Organizational Self-Assessment Tool (TIC OSAT), which is a strengths-based organizational self-assessment tool designed to provide a point-in-time snapshot of their trauma-informed care practices.  Agencies can use this free, web-based resource to establish and implement a plan to promote trauma-responsive practices based on existing strengths and identified areas for growth.    

We’re sharing some highlights from this year’s Field of Dreams , an initiative with School 17 that aims to bridge the gap between law enforcement and city youth to reduce violence, improve community relations, and reduce racial and ethnic conflicts among young people.  You’ll also find information about a new training program offered by CCSI’s Center for Collaboration in Community Health on Developing Performance Driven Organizations , as well as the latest updates from our Financial Services Team and highlights from the recent NYPWA summer conference .  As always, you'll also find links to webinars, project / program news, and other resources that we hope you’ll find helpful.

Trauma Informed Systems and Other Practice Transformations
Trauma-Informed Care Organizational Self-Assessment Tool
We are pleased to announce the launch of the Trauma-Informed Care Organizational Self-Assessment Tool (TIC OSAT) for organizations throughout New York State!  The assessment tool was developed by CCSI in collaboration with The Institute of Trauma and Trauma Informed Care at the University of Buffalo for the New York State Success System of Care.  

TIC-OSAT is a strengths-based organizational self-assessment tool that provides agencies a point-in-time snapshot of their trauma-informed care practices. The tool utilizes the Substance Abuse and Mental Health Services Administration’s (SAMHSA) 10 Implementation Domains as a framework for guiding survey participants through a sequence of questions related to trauma-informed care within their organization. Through a focused assessment, organizations can establish and implement a plan to promote trauma-responsive practices based on existing strengths and identified areas for growth.   

Here are the benefits of using TIC OSAT for your organization:
  • It is free for organizations in NY State, regardless of size
  • It provides tailored recommendations specific to each program’s results to help organizations move their trauma-informed practice forward
  • It provides in-depth reporting, allowing organizations to view their results at both the program level and across the organization

Cultural Competency and Health Literacy

School 17 Field of Dreams Project

The Field of Dreams Project is committed to making a difference at School 17 by empowering boys ages 9 to 14, and encouraging them to develop positive relationships with each other, law enforcement and their community. The event, which took place last month, is in its’ third year and focuses on the city school population’s need for mediation between cultural clashes and law enforcement. The urban camp out is a long-term initiative to address long-standing challenges at that school, and to help create a template for helping other students at Rochester City schools. The event has two principal goals:  Click here to read more... 


System Transformation

Center for Collaboration In Community Health Webinar Series

September Webinar - Why Collaborate?
CCSI’s Center for Collaboration in Community Health is hosting a webinar series developed to share insights about approaches for succeeding in the new Medicaid Managed Care service delivery system. We invite you to join us! 

This webinar will provide a perspective on the importance of effective collaboration in the emerging world of Value Based Payments and steps to take to begin the process.

Presenter:  John Lee, MBA - Director | CCSI, The Center for Collaboration in Community Health

Date and Time: September 20, 2017, noon-1:00pm
    To view any archived webinar, visit:

Performance Measurement

During the month of June, at the request of New York State Success and the Managed Care Technical Assistance Center (MCTAC), CCSI delivered a series of day-long training programs on the Development of Performance Driven Organizations. The sessions were created in response to anticipated changes to Behavioral Health services payment practices including the expected emergence of Value Based Payment models.   In addition to providing the essential framework for a Performance Driven Organization, the sessions; held in Buffalo, Syracuse, Lake Placid and Albany; focused on assisting participants in responding to the following questions:

  • Why is data important?
  • What is the impact of my services?
  • What data should I collect and how?
  • What do I do with the data once I have it?
  • How do we work together?

Speakers from CCSI included: Rebecca Hauck, Brian Smith, Briannon O’Connor and John Lee.  For each topic presented, tools were provided that could be taken back to the agency to support a continuing conversation. 

During the four city tour, the sessions provided information to 308  participants and the feedback was exceptionally positive. In fact, the response has been so positive that a shortened version of this training will be offered in New York City and Long Island during the month of July.  For more information on this topic, please contact John Lee at JLee@ccsi.org.

Center for Collaboration In Community Health Webinar Series

July Webinar - Quality Matters: Making Data Work For You

This webinar will discuss key elements of quality assurance and quality improvement, answering questions such as:

–What is quality? 

–How do we know we are delivering quality? 

–How can we improve the quality of our services and streamline internal processes? 

Specific strategies for making the most of the data you have will also be described.

Presenter:  Briannon O'Connor, Ph.D. - Associate Director | CCSI, The Center for Collaboration in Community Health


Financial Services and Fiscal Business Practices
Key Deliverable Reminders

July and August are the months for finalizing 2016 CFR’s and claim submissions, County Budget Process, and very well-deserved vacations!!  Here are a few key deliverable reminders and updates:

Final 2016 Claims submission

NYS OMH County Allocation Tracker (CAT)

Federal Medicaid Administration Payments

Federal Medicaid Cost Reporting

OASAS 2018 Budget Packages


  Social Determinants of Health

CCSI at the NYPWA Summer Conference

Several CCSI staff attended the 148th Annual New York Public Welfare Association (NYPWA) Summer Conference, which provides an opportunity for counties from across the State to come together to learn and share strategies for meeting the needs of their stakeholders and addressing a range of important issues.   

CCSI staff member Tricia Chiavaroli, MS, CASAC, RSSP Project Director, and Elizabeth O’Brien, Financial Assistance Coordinator for Self-Sufficiency for Monroe County DHS, had the opportunity to give a presentation on Restoration to Self-Sufficiency Program (RSSP). The Monroe County RSSP aims to advance the County’s commitment to supporting residents in attaining the highest level of self-sufficiency, independence, safety and quality of life.  A dedicated, two-person RSSP team based at CCSI’s Jay Street office provides the one-on-one assistance needed to support individuals receiving Temporary Assistance in connecting to the physical and behavioral health care services they need to return to good health and re-enter the workforce.  

CCSI also had an exhibitor booth where we got to know conference attendees, learned more about their greatest challenges, and shared information about the services CCSI offers.

Want to hear more?  If you haven’t yet had the chance, we hope you’ll check out our Facebook page for more CCSI news and resources.