September 2017
September Edition at a Glance:

A number of CCSI staff members have been on the road this month presenting at conferences and other industry events. In this edition, we’re sharing some highlights from these sessions, which focused on topics important to supporting organizations in developing the skills and capabilities needed for a changing service delivery system. Check out the sections below to learn more about:

  • Developing a performance-driven organization;
  • Incorporating recipient voice in outcomes measurement strategies; and
  • Understanding the leadership skills needed to build effective collaborations and partnerships
 
You’ll also find news and updates on current CCSI projects and programs as well as links to resources that you may find helpful


System Transformation
Meta-Leadership In Acton: Making Provider Organization Collaborations Work
Success is rarely achieved alone. Leaders know that they need others. Sometimes you require their active support; other times it is simply their enthusiasm that benefits you. Meta-leadership is about creating a unity of effort among one’s peers, stakeholders, community members, and others in the value chain. This could mean planning for and managing a continuum of services within a consortium (e.g. accountable care organization) or integrating health and human services organization business operations.   David Wawrzynek, MS, MBA - Senior Consultant in CCSI’s Center for Collaboration in Community Health , was at the  Open Minds 2017 Executive Leadership Retreat this week where he and his colleagues presented a classroom workshop on Meta-Leadership in Action: Making Provider Organization Collaborations Work . Click here to continue reading.
Center for Collaboration In Community Health Webinar Series - September Webinar - Why Collaborate?
This webinar provided a perspective on the importance of effective collaboration in the emerging world of Value Based Payments and steps to take to begin the process. 

Presenter: John Lee, MBA - Director |CCSI, The Center for Collaboration in Community Health


Trauma Informed Systems and Other Practice Transformations
Engaging Schools as Partners in Substance Use Disorders Prevention
CCSI’s Laura Ficarra, PhD - Prevention Planning and Education Coordinator, NYS Office of Alcoholism & Substance Abuse Services, presented at the 18th Annual Alcoholism and Substance Abuse Providers of New York State Conference last week. Her collaborative session, Engaging Schools as Partners in Substance Use Disorders Prevention , honed in on Mental, Emotional and Behavioral (MEB) conditions.  Click to continue reading.
Crisis Intervention Team International Conference in Fort Lauderdale, Florida
Don Kamin, PhD , Direct or of CCSI’s Institute for Police, Mental Health & Community Collaboration is pictured here with NAMI NYS Board Member (and President of NAMI – Orange County) Dhanu Sannesy at the recent Crisis Intervention Team (CIT) International Conference in Fort Lauderdale, Florida. Don is on the Board of Directors of CIT International, the only international organization devoted to promoting the development of CIT programs Close to 1,000 people attended the annual conference. Don continues to work across NYS with various communities starting and enhancing CIT programs. 
Taking a Pulse Check: Using the TIC OSAT to Assess Organizational Trauma-Informed Practices
This hour-long webinar, presented by CCSI’s Center for Collaboration in Community Health , explores the importance of assessing organizational trauma-informed practices; provides an overview of the features and strengths of TIC OSAT (Trauma-Informed Care Organizational Self-Assessment Tool), and how organizations can leverage information obtained from their TIC OSAT reports.  Click here to continue reading.



Performance Measurement
Developing a Performance Driven Organization
Staff from CCSI’s Center for Collaboration in Community Health were pleased to have the opportunity to present at the 18th Annual Alcoholism and Substance Abuse Providers of New York State Conference in Buffalo earlier this month. John Lee, MBA , Briannon O’Connor, PhD , and Rebecca Hauck , MPA , delivered a two-part series workshop entitled: Developing a Performance Driven Organization: Why is Data Important? and How to Identify Outcomes of Interest. The series focused on the importance of data, how to determine what data to collect, and how to get started. The team answered questions like:
  • How can I improve my organization through the use of data?
  • How do I define the value and impact of services?
  • What are best practices for cross-system collaboration and data sharing?
If you think this type of technical assistance could be helpful to your organization, or to learn more about the Center’s work in this area, please contact Dr. Briannon O’Connor, Associate Director, at boconnor@ccsi.org .
Is Your Culture Performance-Driven? How To Build An Organization Focused On Performance Management
Performance-driven organizational cultures have always been the key to success for organizations outside of health care, and as the health and human service field continues its slow but irreversible move to more value-based purchasing, performance-driven culture will also prove indispensable to provider organizations as well.  As we mentioned above, David Wawrzynek, MS, MBA - Senior Consultant in CCSI’s Center for Collaboration in Community Health , attended the Open Minds 2017 Executive Leadership Retreat where he presented another classroom workshop this week in which he discussed the key elements of a performance-driven culture and the framework for assessing whether your organization has the performance-driven culture you need for performance excellence. If you’d like to learn more, email David at dwawrzynek@ccsi.org.
Incorporating Recipient Voice in Outcomes Measurement
On September 14 th , John D. Lee, MBA , Director for CCSI’s Center for Collaboration in Community Health presented at New York Association of Psychiatric Rehabilitation Services’ (NYAPRS) 35th Annual Conference about the importance of incorporating recipient voice into outcomes measurement and quality improvement initiatives. Hearing directly from service recipients about the outcomes that are important to them in their recovery is often overlooked in making decisions about how services are delivered and paid for. Click here to continue reading .


Financial Services and Fiscal Business Practices
James Monfort - CCSI | Senior Consultant, Manager of Financial Services
‌

 
Social Determinants of Health
Housing is a Human Right Housing First Symposium
On September 27 th , Connie Sanderson, Executive Director at the Rochester/Monroe County Homeless Continuum of Care (CoC) and Ryan McIntosh, Homeless Services Manager, from CCSI’s Rochester office along with Daniel Malone, Executive Director of Downtown Emergency Service Center in Seattle, WA, presented a workshop at the Homeless Services Network of Rochester’s Housing is a Human Right, Housing First Symposium . Click here to continue reading
Want to hear more? If you haven’t yet had the chance, we hope you’ll check out our Facebook page for more CCSI news and resources.