To our Dear Customers and Partners,
As we approach the middle of the year, the Dillon service team is reminded to lean in and re-align on our primary focus. How we get to our collective destination has certainly changed, the destination has not. We are in the constant pursuit of absolute great customer service.
We are collectively finding that we capable of so much more than we thought. We are finding out that our service doesn’t stop with the transaction, it continues with our connections and relationships with you. Our mission is and will always be to be more than transactions, but lasting valued interactions. Asking you how your day is going, remembering exactly how you want your steel bundled, or a heartfelt smile isn’t old fashioned or going out of style. Now, more than ever, we feel it’s needed. It’s essential.
At our core we are so thankful for the opportunity to serve you, our communities, and one another. Our locations are open and we are here to serve. We continue to make investments on critical PPE and COVID safety supplies. Our sales teams are ready to talk to you and understand your cleaning and sanitization needs or what supplies you will need to re-start your business.
Keep pushing forward, know we are here and our best days are still ahead.