June 2026

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More Than a Shelter: 37 Years of Walking the Journey Together

A lot of people think we are just a shelter, but we are so much more than that.


Thirty-seven years ago, someone looked at homelessness in Chattanooga and decided to do something about it. Chattanooga Room in the Inn opened its doors in 1988 with a simple but powerful belief: that every woman and child deserves a safe place to land and a real chance to rebuild their life. Since then, our programs have grown, our reach has deepened, and our graduates number in the hundreds. But our mission has never changed.


Today, CRITI offers a comprehensive, free, six-month residential program for women and children experiencing homelessness. Our goal is not just to give families a place to stay. It is to make sure they never experience homelessness again. Residents work across five focus areas (Health, Housing, Finances, Family, and Career) with access to case management, counseling, life skills training, daily meals, child advocacy services, and help finding permanent housing. And after they graduate, our aftercare program stays connected for up to twelve months to make sure everything they have built stays standing. From the first night to the last follow-up call, we are in it for the long haul.


And we are still growing.


We are proud to have introduced our newest pilot initiative last month: the Unaccompanied Youth Program, developed in partnership with Hamilton County Schools to provide shelter, stability, and wraparound support for teenagers ages 16-18 experiencing homelessness without a parent or guardian in Hamilton County. Our very first resident moved in, and they brought a four-legged companion named Gilbert.


CRITI is a pet-friendly shelter so Gilbert didn't have to be left behind. The Dandelion Kind stepped up to cover all of his veterinary needs, and a generous donor made sure he arrived with everything he needs to thrive. No one should have to choose between safety and the pet who loves them unconditionally, and thanks to the CRITI community, they didn't have to.


Thirty-seven years in, women and children are still walking through our doors. And we are still walking every step of the journey with them.

Their Words, Their Stories, Their Future

We can tell you what Chattanooga Room in the Inn does, but the women who have lived it can tell you what it means.


We are so proud to share this video featuring the real voices of women currently in our program and graduates who have walked through our doors, done the hard work, and built a future for themselves on the other side. They talk about what it is really like to go through our six-month program with a dedicated team walking alongside them every step of the way. They talk about the aftercare program that stays connected long after graduation. And they talk about what it feels like to come out the other side with stability, confidence, and a life they built for themselves.

Home.


We will let this one speak for itself.


"I am incredibly grateful to CRITI for the safe shelter they provided when I was a resident there, and for the continued support as I transition into life now in my own apartment, which allowed me to finally be reunited with my dog. Pippi Shortstocking and I can't thank you enough for helping us find our way home."


This is why we do what we do. A woman with her own apartment, her own future, and her dog by her side. Welcome home!

Great Deals. Greater Purpose. Visit Our Thrift Store!


If you haven't stopped by the CRITI Thrift Store yet, we think you're going to love it.


We're stocked with all kinds of great finds: clothing, furniture, housewares, kitchenware, books, décor, and more. Most clothing is just $4, and we have 75% and 90% off deals on select items every week. The last Saturday of each month is our big clothing sale, with 50% off everything on the racks. Seniors and veterans get 10% off every Wednesday, just because.

We're on Poshmark too at criti_thrift.


Every single purchase goes straight back to supporting the women and children in our program. So it really is guilt-free shopping.


We're accepting donations Tuesday through Saturday, 10am to 5pm. Come around back on Old Ringgold Road and ring the doorbell. We're especially in need of furniture and household goods right now, so if you're doing some spring cleaning, think of us first.


chattanoogaroomintheinn.com/thriftstore

3807 Ringgold Road | East Ridge, TN 37412

423-269-7672

Vote for Us: Chattanooga Times Free Press Best of the Best!


Nominations are in and voting is open! For 37 years we've been walking alongside women and children experiencing homelessness in Chattanooga, and we've never been selected for the Times Free Press Best of the Best.


This could be our year! We're asking for your votes in two categories: Best Non-Profit and Best Thrift Store.

Life Skills Instructor Highlight: Maggie Willis


We love getting to celebrate the incredible life skills instructors who pour their time and talent into our Life Skills program, and we're so excited to spotlight Maggie Willis!


Maggie is the Director of Operations at BetterFi and is deeply passionate about financial education and empowering people to make smart decisions with their money. She advocates against predatory lending practices and is committed to creating more transparent and equitable financial systems for everyone.


At CRITI, Maggie is leading a 7-week financial literacy course covering goal-setting, budgeting, credit, banking, debt, saving, and financial health. It's a comprehensive, practical toolkit designed to help our residents take control of their finances and set themselves up for long-term success.



Maggie, thank you for sharing your expertise and your passion with our residents. The work you're doing in that classroom is changing lives.

There was no agenda for this one, but we just had to share!


Our staff found themselves in the middle of an impromptu dance party with one of our resident girls, and it might have been the best part of that whole day. There were smiles, laughter, and unfiltered happiness for a few precious moments.


Moments like this that just happen are part of our work that's hard to put into a report or a program description. We are so grateful for every single moment like this one.

Year-Round Impact Made Possible By Our Annual Sponsors

Our Annual Sponsorship program gives businesses the chance to gain year-round marketing visibility while supporting women and children experiencing homelessness.


Sponsors are featured across TV, radio, print, digital and paid social media, as well as CRITI’s website, newsletter, and events. Every marketing opportunity keeps CRITI at the center, connecting your business with a trusted local nonprofit and the families we serve.



Become a sponsor and join us in making a lasting impact while sharing your commitment with the community.

© 2026 Unum Group. All rights reserved. Unum is a registered trademark and marketing brand of Unum Group and its insuring subsidiaries.

Shelter to Stability Donor Society


Join the Shelter to Stability Donor Society and make a meaningful impact in the lives of women and children in our program. Your dedication can transform into essential resources like clean clothes, mental health counseling, and life skills classes, all of which contribute to a path toward stable living. Together, we can create a brighter future for those in need.

Thank you to our current donor society members!

  • Wayne and Sarah Anthony
  • Lisa Carroll
  • Susan Davenport
  • Brenda Eason
  • Julie and Chris Edmondson
  • Jordan Farmer
  • Rachel Geddes
  • ​Roeland Haynes-Bencosme
  • ​Jacob Hennings
  • Taylor Hixson and Brian McDonald
  • Hixson First Baptist Church
  • Deborah Hulse
  • Ashley Keith-Lynch
  • Steve and Meredith Klein
  • Jack McKee Family
  • Diane Meadows
  • DeeAnna and Greg Petree
  • Justin and Hannah Phillips
  • James Roides
  • Erin Rountree
  • Mitzi and Scott Ruth
  • Karen Scott
  • Malissa Talbert
  • The Anderson Family
  • Pamala and Robert Thompson
  • Delores Weaver
  • Anonymous (x97)

Girl Scout Troop 40837

Columbus McKinnon

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