Education is a Lifelong Journey

School will be out soon for children as they begin a summer break before the next school year begins. They may look forward to a family vacation, a summer camp, or just hanging out in the backyard. Oh, to be young again and have that kind of freedom. As adults it is important to make use of our time off for fun activities for sure! But learning new skills whether it be through hobbies or continuing education for our occupation or volunteer work or expanding our career opportunities all help with the lifelong learning that fosters personal growth.

At Practice Transformation Institute (PTI) we are almost at the last session of our Advancing the Patient Experience of Care six-part series. Overall, this six-part series was designed to identify and develop the skills essential for providing a positive patient experience of care within the clinical setting. A patient’s experience is enhanced through effective communication, obtaining patient feedback, interacting with diverse generations, using the spirit of motivational interviewing (MI) and MI tools, and exhibiting cultural competency and humility. Using survey data results obtained in determining areas for quality improvement in the patient experience of care will be explored in Part Six.

Part Six: Using Data to Create Excellence in the Patient’s Experience of Care

Wednesday, June 25, 2025

This activity will identify ways in which to measure a patient’s experience of care and use the results to improve care within the clinical setting. Common tools used to measure patient experience of care will be identified. Motivators and barriers related to completing experience of care surveys/questionnaires will be explored with potential ways to resolve barriers.

This is a live virtual activity lasting 90 minutes with two choices for attendance, either from 7:30 AM – 9:00 AM or 12:00 PM – 1:30 PM. Each of the six-part series activities could be taken separately for 1.5 AMA PRA Category 1 Credits™ if not registered for all six. Please see the link below for registration for this activity.

https://transformcoach.org/learning-solutions/advancing-the-patient-experience-of-care-series/

Target Audience: Physicians, advanced practice providers, nurses, social workers, pharmacists, CHWs, and other members of the healthcare team

Continuing Medical Education (CME):

Statement of Accreditation

The Practice Transformation Institute is accredited by Michigan State Medical Society to provide continuing medical education for physicians.

AMA Credit Designation Statement

Practice Transformation Institute designates this live course for a maximum of 1.5 AMA PRA Category 1 Credit(s)^TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Community Health Worker Program

Community Health Workers (CHWs) can change a person’s life. We will have a new CHW Program starting in September. You have the summer to think about what you’d like to do with that information. Have you thought about hiring a CHW or training a staff member to become a CHW for the value they provide for your patients/clients? Have you thought about becoming a CHW yourself?

Practice Transformation Institute (PTI) is an approved entity by the Michigan Department of Health and Human Services (MDHHS) to provide training for individuals seeking Community Health Worker (CHW) certification. We are the only CHW program in Michigan that is accredited by the International Accreditors for Continuing Education and Training (IACET) and able to award CEUs for each activity. PTI’s program includes a robust curriculum of 103 hours of virtual classroom learning that meets the requirement of the National C3 Council. Topics include communication, motivational interviewing, action planning, social determinants of health, community resources, chronic conditions, healthy lifestyles, health promotion and disease prevention, and more.

The next CHW Program will begin on September 25, 2025 and conclude on February 19, 2026. Live virtual webinars will be on Thursdays from 9 AM – 4 PM. PTI is authorized by IACET to offer 0.6 CEUs for each individual session. IACET CEUs are recognized by a wide range of organizations including universities, regulatory boards, corporations, and professional organizations.

Stay tuned for registration details for this next CHW Program coming soon.

Please visit PTI’s website at www.transformcoach.org or by contact yyang@transformcoach.org or hkinkle@transformcoach.org for more information.

PTI offers a wide range of educational programs for all types of health care professionals. We know the benefits of working collaboratively on interprofessional teams and how they help improve patient outcomes.