ETSU’s Next-Generation Firewall:

Our 3rd Generation Milestone

Personal, financial, and academic data support the information systems needed for students to live and learn at ETSU. Layered safeguards protect that data. ETSU’s next-generation firewall (NGFW), installed during Spring Break, represents our latest move to stay ahead of cybercriminals seeking to steal data. Faster and smarter than its predecessors, the new firewall uses machine-learning processes that consume data from multiple intelligence sources. By monitoring activity on the ETSU network, the NGFW learns what is normal and employs artificial intelligence to block malicious activity at lightning speed. No safeguard is perfect, but this new firewall makes decisions and takes appropriate actions far faster than a human security worker.

ITC Email Limitations

D2L Video Note

Video Note enables faculty to create and share brief audio or video recordings directly within the platform. This tool is particularly useful for providing verbal feedback, enhancing course content, or delivering announcements.

Panopto Maintenance

Panopto will be offline on Saturday, April 12, at 10:00 PM EDT for maintenance scheduled to take approximately 3 hours. These updates will improve the overall stability and capacity of the video hosting cloud infrastructure.

ETSU Faculty and Staff Computer Replacements

Computing Technology Services coordinates the replacement of ETSU-Sponsored computers and laptops over four years old. If you have a round label on your device dated July 2021 or earlier with an ETSU# beginning with 99, please visit the Computer Replacement page for additional information. This page outlines specifications, upgrade options, and replacement request forms. Computers for new positions may also be requested if the employee has accepted the position.

For technical specification questions, please contact Ray Webb at webbr@etsu.edu or 423-439-4145. For questions related to ordering, please contact Teresa McCann at mccanntj@etsu.edu or 423-439-3254.

l-r: Lindsey, Sam, Kristine, Colton, and Ben

This month, we’re excited to highlight the ETSU Online Marketing team! They provide information to prospective online students and raise awareness about the 85+ online programs offered by ETSU. Services available to departments include marketing consulting and strategy, campaign management, and inquiry support. They also offer a variety of collaboration opportunities for departments looking to boost the visibility of their online program. From creative design and digital marketing campaigns to promotional videos, billboards, radio ads, targeted list campaigns, and even print materials, they’re here to help you promote your programs.

ADDITIONAL WORKSHOPS

D2L Gradebook

April 3 @ 2:30 PM

Learn how to create and edit grade items, customize grade schemes, use multimedia feedback, navigate different views, and preview student grades.

Turnitin Feedback Studio

April 14 @ 10:00 AM

Explore grading features in Turnitin Feedback Studio including similarity reports, an e-rater grammar checker, AI markers, and feedback.

D2L General Support

May 2 @ 1:30-3:30 PM

Drop by Room 118 in Sherrod Library for personalized support cleaning up your gradebook, setting up your final exam in D2L, preparing new courses, or exploring available data.

Mastering Dynamic Forms

May 6 @ 2:00 PM

In this comprehensive workshop for administrators, you will learn best practices for designing, implementing, and managing dynamic forms to streamline tasks.

To view a full list of workshops, visit the ATS Training webpage.

TECHNOLOGY RESOURCES

Introduction to D2L

This interactive, asynchronous training course covers the basics of D2L Brightspace. It touches on all the major areas you need to get started and takes approximately one hour to complete. Links to various resources for course development are provided.

ITS Resources Hub

The ITS Resources Hub is a comprehensive, searchable collection of guides, videos and support materials designed to enhance your experience with academic technology.

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