Here to Help

If you’re concerned about keeping up with your winter energy bills, let’s find practical solutions together. From billing resources, rate options, and other programs, our team can help create a plan to get you back on track. Reach out to our Customer Service Team at 1-888-301-7700 to discuss your options.

Explore all your options →

Budget Billing: As a residential customer, enjoy the convenience of fixed monthly payments throughout the year. Visit unitil.com/budget-billing to learn more and enroll.

Payment Plans: If you fall behind on your account, our Customer Service Team can help create a personalized plan to get you back on track. Visit unitil.com/payment-plan or call 1-888-301-7700 to learn more.

Regional Assistance Programs: If you are having difficulty paying your utility bills, you can also look into regional assistance options. Visit unitil.com/assistance-programs to learn more or call 211.

Look Up and Stay Clear

When you’re working or playing outside, ensure you and all your equipment (ladders, paint extenders, drones, and remote devices) stay at least ten feet away from power lines.

If an object ever becomes caught on a line, do not attempt to remove it. Stay clear and call Unitil immediately at 1-888-301-7700.

Learn more about power line safety →

Avoid Utility Impersonation Scams

Consumers lose billions of dollars a year to fraud. One of the most common tactics is pretending to be a representative of your utility and demanding payment or threatening shut-off.

Remember: Never share personal info with a caller or visitor you don’t know. Unitil welcomes calls to verify our employees.

Learn about common scams →

STEM Scholarship Application

The Unitil Scholarship Fund supports high school seniors in our service territories who show outstanding potential for careers in STEM - science, technology, engineering, or math. Applications for the 2026-2027 academic year are due March 31st.

Learn more & apply →

March 18th is National Natural Gas Utility Workers’ Day!

This special day celebrates the commitment of these workers to delivering natural gas safely and reliably to millions of homes and businesses that rely on gas for heating, cooking and other essential daily functions.

Thank you to our Natural Gas Workers for all you do!

Utility Trivia: Test Your Knowledge!

Natural gas is naturally colorless and odorless. A non-toxic chemical called mercaptan is added to give natural gas a distinct smell and make it easier to detect a leak. What does mercaptan make natural gas smell like?