Your New Digital Banking Experience Starts June 2

Dear Member,

As part of the transition from Vocality Community Credit Union (VCCU) to Community First Credit Union (CFCU), your Digital Banking experience is about to get an upgrade!

Beginning Monday, June 2, you will be able to register for CFCU Digital Banking, offering modern, convenient access to your accounts—anytime, anywhere. Visit comfirstcu.org/vocality for full details and helpful resources.

Here are some important upcoming changes to your current VCCU online banking account:

VCCU Online Banking Access

May 30 – VCCU Online Banking will become read-only. You’ll still be able to view your statements and transaction history for a limited time, but most features will be inactive, and balances and transactions will not be current.

After May 30, the VCCU website will redirect to comfirstcu.org. There you will be able to login to read-only VCCU online banking as well as register for CFCU Digital Banking.

ACTION REQUIRED: Some Transfers and Automatic Payments

May 31: This is the last day an external transfer setup in VCCU Online Banking will process. If you set up a transfer in VCCU Online Banking that brings money from another financial institution to VCCU, it will NOT process on or after June 1, 2025.

To continue these transfers, you will need to re-establish them in CFCU Digital Banking starting June 2, 2025.

Example:

You scheduled an automatic auto loan payment in VCCU Online Banking that takes money from your Chase Bank checking account to make your VCCU loan payment.

NO ACTION REQUIRED

If those payments were scheduled through another bank’s system (e.g., Chase, Wells Fargo), no action is needed—they will continue as usual.

Online Bill Pay

May 27: This is the last day an existing, already-scheduled bill payment will process. You will not be able to view any online Bill Pay information after this date. You will need to re-establish your online bill payments within CFCU Digital Banking on June 2.

Mobile Check Deposits

May 27: This is the last day a check can be deposited using the VCCU mobile banking app. After this date, you will need to wait to do further mobile check deposits until CFCU Digital Banking is available on June 2.

This is when you will regain full access to features like:

Viewing up-to-date balances and transactions

Making payments and transfers (including to/from external accounts)

Depositing checks via mobile app

Managing bill payments

Setting alerts and more

Statements and Records

Your May statement will be mailed to you and will also appear in VCCU online banking in early June.

We encourage you to download any past statements or transaction history from VCCU Online Banking before read-only access is discontinued.

Get Your Questions Answered Here

For full details and FAQs on Digital Banking and the VCCU-to-CFCU transition, please visit: comfirstcu.org/vocality

We look forward to providing you with a more modern and seamless banking experience!

Community First Credit Union