August 2019

Attitude isn't everything, but it sure makes a difference!

Simply shifting your mindset can make a big difference in how easy it is to get through the hottest and busiest parts of the season.    
Good leaders make a conscious decision about how they want their company to be portrayed to customers and employees.  

Stay positive in stressful times:
  • Set the right attitude for your team.  If you walk in tired and uninspired, you're setting the wrong tone.  If you're ready to work and have fun, your team will embrace your attitude. 
  • Steer clear of gloom and drama.  There's always plenty of it on the news.  Rise above it!
  • Focus on what's going right, and try to make more of that happen, with both customers and employees.
  • Remember the great things you've done in the past and remind yourself there's more of them ahead in the future
We're glad to have you as a customer.  Have a great week!  

The Team at North South Supply

Irrigation & Green Industry Magazine recently shared an article on the value a good distributor relationship can bring to an irrigation contractor.  Here are a few of their insights and a link to the full article.  
Growing companies can really use the resources of a distributor. Having a great business relationship with a distributor will help your company be successful. Distributors really want to provide the best service possible as contractor success and growth is key to distributions' success. Develop a relationship of trust with your distributor so you can share what is ahead for your company and they'll be better prepared to help.
Do's and don'ts for good contractor/ distributor relations
  • DO build a friendly rapport with your distributor.
  • DON'T think you're the only customer that's important.
  • DO give your distributor advance notice of upcoming projects and product needs.
  • DON'T assume that everything you need will always be on hand, especially at the last minute.
  • DO take advantage of offered training.
  • DON'T project your clients' unrealistic expectations onto the distributor.
  • DO share your future plans for your business with your distributor.
  • DON'T fail to listen to the distributor's good advice.
Take Advantage of Our Money-Saving Offers
Learn how to save $$ on your upcoming projects with our special offers.   Click here for details
Drainstorming?  Use these ADS Resources to Plan Drainage  
ADS provides several interactive tools that help make it easier for you to complete your project. Whether you need assistance with designing a StormTech® chamber system for a detention application or you are looking to configure the right part for a storm water system, ADS has powerful project tools to guide you to the right product selection.
More Tariff-Based Price Increases - View Our List
After years of price stability, manufacturers have been raising prices aggressively in the last 3 months.  These changes are impacting nearly every category of landscape and irrigation supplies.   
Recent additions include:
  • LASCO fittings- 5% Schedule 40 & 7% DWV
  • Spears Manufacturing Ball Valves
  • Galvanized fittings and nipples due to tariffs
Collaborate with your North South representative to obtain updated quotes prior to bid. Include material cost increase clauses in your bid documents.
While material cost increases may seem to be bad, discover how they can help you.   They are an opportunity for you to raise your pricing to achieve a higher profit level. We hope you take advantage of this opportunity!
Rain Bird's New Battery-Powered Controller
Get reliable automatic irrigation control when you don't have AC power with the ESP-9V Series Battery-Operated Controller. The ESP-9V's waterproof case and dual-sealed battery chamber ensure long life even when installed in a wet, muddy valve box.  In harsh environment testing the ESP-9V outlasted the competition by 70%.  After being submerged in water at alternating extreme hot and cold temperatures the ESP-9V was still going strong long after the competition failed. 
Easier to Program. Common programming features are easily accessed on one screen, making programming quick and easy. The LCD screen is 85% larger than competitors, and the programming icons are big and easy to understand. Manual watering is easy with a dedicated button.  
Longer Lasting. The ESP-9V operates for one year using one 9-volt alkaline battery, or more than two years with two 9-volt alkaline batteries.   

Have a residential or commercial project coming up?   
North South can make your job easier and increase your profits.

Our experts are trained to:
  • Produce an accurate comprehensive materials list
  • Identify special-order, non-stock items and provide accurate lead times
  • Identify opportunities to value-engineer.  
To get started, e-mail the plans along with any notes regarding changes or substitutions to  We will contact you with any questions to get started. 
It's the second biggest source of leads for professional contractors: "I saw your truck in the neighborhood".     Your trucks are like mobile billboards that get customers to call you.   When your truck is spotted at a neighbor's house, you gain instant credibility.
Many landscape contractors see fleet graphics as an expense to be minimized instead of an opportunity for free advertising in the best neighborhoods in town.    
Others implement graphics that are hard to read or cluttered.   Avoid these mistakes:
Trying to Say Too Much. Like a highway billboard, you have just a few seconds to make a strong impression. Use color, your logo, your phone number and your website. Your goal is brand familiarity and to get the call, not to make the sale.  (Avoid unnecessary and obvious text like "Call for Service" or "Free Estimates".) 
Be Clear on What You Offer.   If your company name is generic, like "Jones Enterprises", be sure you include brief descriptive text or graphics that indicate "Landscape and Irrigation Contractors".
Avoid Amateurish Design. Too many fonts. Text in ALL CAPITALS.   Giving the eye too much to look at makes the message less clear. Your goal should be a clear message!   Red and navy blue are the most commonly-used colors; be different with other colors. 
Skip the "Extras".   No need for social media icons, QR codes, your street address, etc.   Don't copy the footer from your brochure onto your truck!   Focus on getting the viewer to remember your name and to visit your website.

North South Supply, Inc.
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